Your search resulted in 20 "Customer Service Coordinator" jobs in Albany, NY. Save Job SearchSave SearchSave Job Search: Customer Service Coordinator
Who we are | Why Rensselaer? Our dynamic global community of changemakers includes some of the world’s leading researchers, students, alumni, and faculty who ask the important questions and devise the scientific and technological innovations that make the world a better place for all of humanity. Nestled on a beautiful 275-acre campus in upstate NY, Rensselaer is home to five schools, 32 research centers, three makerspaces, an observatory, and one of the world’s fastest supercomputers. Apply now! |
Job Summary | The Assistant Director (AD) of Student Activities is responsible for planning, facilitating and assisting in the coordination of student club programs on campus. The incumbent will develop programs working with clubs and other campus departments focusing on diversity and inclusion, community involvement/engagement, student leadership and operations as an advocate for student clubs. The AD will work with the staff to develop opportunities for servant leadership growth and development. The AD will work in collaboration with Union/Mueller Center staff, campus colleagues, and student clubs to oversee the operation of the Clubhouse Pub under the guidance of the Director and Associate Director of Student Activities. The AD manages fiscal planning and reconciliation of student activities fees associated with club events and other programs and will assist with club operations and other services required to facilitate a student activities program. |
Minimum Qualifications | • Bachelors in related field |
Preferred Qualifications | Master's Degree in Student Personnel or Higher Education Administration |
Minimum Knowledge, Skills, and Abilities |
|
Shift | Business hours with weekends and evenings required |
Travel | No travel |
Driving | Driving a passenger van seating 14 or fewer |
Starting Salary/Rate | Expected hiring range: $55,500 - $57,625 Pay transparency disclosure: The selected candidate’s salary will be determined based on factors that include the available budget, internal equity, and the final candidate’s qualifications, experience, education and other job-related credentials. This hiring range is provided as Rensselaer’s good faith estimate of the expected hiring range at the time of posting. |
Application instructions | Follow the on-screen prompts to create a brief online profile. Please be ready to upload your resume and cover letter. If you need assistance with the online application process, please contact careers@rpi.edu. |
Job Posted Date | Applications will be accepted until the position is filled. |
Culture of Safety at Rensselaer | Rensselaer is committed to providing a safe and healthy living, learning, and working environment for its faculty, staff and students. As such, we strongly recommend that faculty, staff and students obtain a COVID-19 vaccination and remain current with available boosters to protect themselves, as well as to protect vulnerable members of the community. |
Total Compensation and Benefits Information | Rensselaer’s Total Compensation Program is designed to provide stable pay growth, a comprehensive and affordable benefits package, and a comprehensive and affordable retiree medical and prescription plan. Rensselaer is recognized locally and nationally for the depth and breadth of its compensation and benefits program. Our goal is to provide you and your family with a comprehensive health and welfare program as an umbrella of financial security and protection during your employment. For more information, please visit Benefits | Human Resources (rpi.edu). |
We welcome candidates who will bring diverse cultural, ethnic, national and international perspectives to Rensselaer’s work and campus communities. Rensselaer Polytechnic Institute is an Affirmative Action/Equal Opportunity, Race/Gender/Veterans/Disability Employer. |
- Full Time
- Immediately
- Troy, NY
- 5/26/24
![Veterans Wanted! Veterans Wanted!](https://rhw-static-assets.s3.amazonaws.com/images/vhw-flag-v2.png)
Job Details
POSITION OVERVIEW
As a Residential Youth Counselor, you will provide daily therapeutic care and programming according to agency policy and governing bodies' (DSS, OMH, JCAHO, etc.) requirements for elementary aged children.. You will work on-site on our Albany campus and will report to the Residential Supervisor.
Responsibilities:
1:1 Residential Counselor
Provide for the physical and psychological needs of clients, including physical safety, hygiene, clothing, food, cooking, medical care, and providing a reliable and nurturing environment.
You will follow an individual youth’s 1:1 expectations plan, ICMP, and any safety plans in place.
Engage the youth in activities and conversation that are age appropriate and at the appropriate developmental level.
Document in writing a summary of each shift.
Learn the history and specific issues associated with the youth who requires 1:1; will learn how to safely manage any crisis.
Transport 1:1 client for medical, mental health, and other essential needs.
RC1
You will must be able to work within trauma informed framework of program, including identifying and using coping/safety plans, maintaining consistency, providing regular routine, and controlling own response to youth.
Engage and form positive relationship with all youth served.
Complete all mandatory trainings according to programmatic guidelines.
Display basic competency in TCI techniques.
Follow outlined program routines, therapeutic plans of youth, and program rules and protocols.
Work as part of a team including colleague residential counselors, clinicians, on line oncall, supervisors, and other administrative and functional support staff.
Maintain respectful and appropriate communication with internal and external customers, including county workers, medical staff, parents etc.
Complete and maintain documentation to meet programmatic and regulatory standards.
Transport clients for medical, mental health, and other essential needs.
RC2
All of the above plus the following:
You will facilitate groups/coached visitation, understanding and applying curriculum and appropriate practice models, i.e. DBT, SAY, etc.
Take on specific leadership responsibilities for dorm/cottage, including coordinating activities, participating in program-wide committee.
Must have the ability, skill, and knowledge to take a lead role in a team.
Form positive relationships with more challenging youth and families.
RC3
All of the above plus the following:
Display critical thinking and problem solving skills related to residential program needs.
Display good judgment and decision making related to all program routines, therapeutic plans of youth, and program rules and protocols.
Lead, delegate, and plan work for other team members.
Requirements and Education:
HS Diploma or GED is required.
Experience working with emotionally disturbed population.
NYS drivers license with less than 6 points on license.
Must pass the required physical.
Must be able to complete TCI training.
Benefits
Health care package: medical, dental, and vision
Tuition reimbursement
Paid time off
Holiday Pay
401 (K) plan
Life Insurance
Loan repayment assistance
Free training/CEU opportunities
About Northern Rivers
At Northern Rivers Family of Services, we work together to make a difference in our client's lives. Northern Rivers empowers children, adults, and families to change their lives and build stronger communities.
Northern RiversFamily of Services is an Equal Opportunity Employer. We hire great people from a variety of backgrounds, not because it is the right thing to do, but because it makes us stronger! All applicants will be considered for employment without attention to race, color, religion, sex, orientation, gender identity, national origin, veteran or disability status, or any othercharacteristicprotected under applicable law. We cherishthe unique contributions of our diverse staff and are building a culture where everyone has the opportunity to do the meaningful work.
- Full Time
- Immediately
- Albany, NY 12208
- 5/25/24
![Veterans Wanted! Veterans Wanted!](https://rhw-static-assets.s3.amazonaws.com/images/vhw-flag-v2.png)
Job Details
POSITION OVERVIEW
- Must be able to work within trauma informed framework of program, including identifying and using coping/safety plans, maintaining consistency, providing regular routine, and controlling own response to youth
- Engage and form positive relationship with all youth served
- Complete all mandatory trainings according to programmatic guidelines
- Display basic competency in TCI techniques
- Follow outlined program routines, therapeutic plans of youth, and program rules and protocols
- Work as part of a team including colleague residential counselors, clinicians, on line on call, supervisors, and other administrative and functional support staff
- Maintain respectful and appropriate communication with internal and external customers, including county workers, medical staff, parents etc.
- Complete and maintain documentation to meet programmatic and regulatory standards
- Transport clients for medical, mental health, and other essential needs
- HS Diploma/GED; Associates degree preferred
- Experience working with emotionally disturbed population
- NYS drivers license
ABOUT NORTHERN RIVERS
- Full Time
- Immediately
- Albany, NY 12208
- 5/24/24
![Veterans Wanted! Veterans Wanted!](https://rhw-static-assets.s3.amazonaws.com/images/vhw-flag-v2.png)
Job Details
Description
Administrative Assistant
Foster Care and Prevention
As an Administrative Assistant with Foster Care and Prevention, you will perform clerical and administrative functions such as drafting correspondence, scheduling appointments, organizing and maintaining paper and electronic files, and providing information to callers. You will report to the Program Coordinator and will work onsite.
Responsibilities:
- Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
- Operate office equipment such as fax machines, copiers, and phone systems, and use computers for spreadsheet, word processing, database management, and other applications.
- Greet visitors and callers, handle their inquiries, and direct them to the appropriate persons according to their needs.
- Maintain program shared electronic calendars and electronic case records in Evolv.
- Process staff requests for assistance with copying, correspondence, filing and mailings.
- Maintain work relationships with Agency colleagues and engage in constructive communication both within and outside the Agency.
- Have working knowledge of the program operations and functions.
- Follow Agency policies, procedures and guidelines.
- Maintain confidentiality in all administrative matters.
- Prepare monthly billing for foster care in Evolv.
- Other duties as assigned.
Requirements and Education:
- Associates degree preferred and two years of office related experience, or High School Diploma/GED with two or more years experience required
Benefits
- Health care package: medical, dental, and vision
- Tuition reimbursement
- Paid time off
- Holiday Pay
- 401 (K) plan
- Life Insurance
- Loan repayment assistance
- Free training/CEU opportunities
About Northern Rivers
At Northern Rivers Family of Services, we work together to make a difference in our client's lives. Northern Rivers empowers children, adults, and families to change their lives and build stronger communities.
Northern RiversFamily of Services is an Equal Opportunity Employer. We hire great people from a variety of backgrounds, not because it is the right thing to do, but because it makes us stronger! All applicants will be considered for employment without attention to race, color, religion, sex, orientation, gender identity, national origin, veteran or disability status, or any othercharacteristicprotected under applicable law. We cherishthe unique contributions of our diverse staff and are building a culture where everyone has the opportunity to do the meaningful work.
Qualifications
- Full Time
- Immediately
- Hudson, NY 12534
- 5/23/24
![Veterans Wanted! Veterans Wanted!](https://rhw-static-assets.s3.amazonaws.com/images/vhw-flag-v2.png)
Job Details
Description
As a Residential Youth Counselor, you will provide daily therapeutic care and programming according to agency policy and governing bodies' (DSS, OMH, JCAHO, etc.) requirements for elementary aged children.. You will work on-site on our Albany campus and will report to the Residential Supervisor.
Responsibilities:
Provide for the physical and psychological needs of clients, including physical safety, hygiene, clothing, food, cooking, medical care, and providing a reliable and nurturing environment.
1:1 Residential Counselor
You will follow an individual youth’s 1:1 expectations plan, ICMP, and any safety plans in place.
Engage the youth in activities and conversation that are age appropriate and at the appropriate developmental level.
Document in writing a summary of each shift.
Learn the history and specific issues associated with the youth who requires 1:1; will learn how to safely manage any crisis.
Seek and obtain training in any particular area specific to the youth who requires 1:1care.
Transport 1:1 client for medical, mental health, and other essential needs.
RC1
You will must be able to work within trauma informed framework of program, including identifying and using coping/safety plans, maintaining consistency, providing regular routine, and controlling own response to youth.
Engage and form positive relationship with all youth served.
Complete all mandatory trainings according to programmatic guidelines.
Display basic competency in TCI techniques.
Follow outlined program routines, therapeutic plans of youth, and program rules and protocols.
Work as part of a team including colleague residential counselors, clinicians, on line oncall, supervisors, and other administrative and functional support staff.
Maintain respectful and appropriate communication with internal and external customers,including county workers, medical staff, parents etc.
Complete and maintain documentation to meet programmatic and regulatory standards.
Transport clients for medical, mental health, and other essential needs.
RC2
All of the above plus the following:
You will facilitate groups/coached visitation, understanding and applying curriculum and appropriate practice models, i.e. DBT, SAY, etc.
Take on specific leadership responsibilities for dorm/cottage, including coordinating activities, participating in program-wide committee.
Must have the ability, skill, and knowledge to take a lead role in a team.
Form positive relationships with more challenging youth and families.
RC3
All of the above plus the following:
Display critical thinking and problem solving skills related to residential program needs.
Display good judgment and decision making related to all program routines, therapeutic plans of youth, and program rules and protocols.
Lead, delegate, and plan work for other team members.
Requirements and Education:
HS Diploma/GED required.
Experience working with emotionally disturbed population.
A valid, clean driver's license is required.
Must pass physical.
Must be able to complete TCI training.
RC 1
Experience with emotionally disturbed population is preferred.
RC 2
At least six months of related experience is required with demonstrated competency in Level 1 essential job duties. One year of related experience is desired.
RC 3
At least one year of related experience is required with demonstrated competency in Level 2 essential job responsibilities. Two years or more related experience is desired.
Benefits
Health care package: medical, dental, and vision
Tuition reimbursement
Paid time off
Holiday Pay
401 (K) plan
Life Insurance
Loan repayment assistance
Free training/CEU opportunities
Qualifications
About Northern Rivers
At Northern Rivers Family of Services, we work together to make a difference in our client's lives. Northern Rivers empowers children, adults, and families to change their lives and build stronger communities.
Northern RiversFamily of Services is an Equal Opportunity Employer. We hire great people from a variety of backgrounds, not because it is the right thing to do, but because it makes us stronger! All applicants will be considered for employment without attention to race, color, religion, sex, orientation, gender identity, national origin, veteran or disability status, or any othercharacteristicprotected under applicable law. We cherishthe unique contributions of our diverse staff and are building a culture where everyone has the opportunity to do the meaningful work.
- Immediately
- Albany, NY 12208
- 5/22/24
![Veterans Wanted! Veterans Wanted!](https://rhw-static-assets.s3.amazonaws.com/images/vhw-flag-v2.png)
Job Details
Description
As a Residential Youth Counselor, you will provide daily therapeutic care and programming according to agency policy and governing bodies' (DSS, OMH, JCAHO, etc.) requirements for elementary aged children.. You will work on-site on our Albany campus and will report to the Residential Supervisor.
Responsibilities:
Provide for the physical and psychological needs of clients, including physical safety, hygiene, clothing, food, cooking, medical care, and providing a reliable and nurturing environment.
1:1 Residential Counselor
You will follow an individual youth’s 1:1 expectations plan, ICMP, and any safety plans in place.
Engage the youth in activities and conversation that are age appropriate and at the appropriate developmental level.
Document in writing a summary of each shift.
Learn the history and specific issues associated with the youth who requires 1:1; will learn how to safely manage any crisis.
Seek and obtain training in any particular area specific to the youth who requires 1:1care.
Transport 1:1 client for medical, mental health, and other essential needs.
RC1
You will must be able to work within trauma informed framework of program, including identifying and using coping/safety plans, maintaining consistency, providing regular routine, and controlling own response to youth.
Engage and form positive relationship with all youth served.
Complete all mandatory trainings according to programmatic guidelines.
Display basic competency in TCI techniques.
Follow outlined program routines, therapeutic plans of youth, and program rules and protocols.
Work as part of a team including colleague residential counselors, clinicians, on line oncall, supervisors, and other administrative and functional support staff.
Maintain respectful and appropriate communication with internal and external customers,including county workers, medical staff, parents etc.
Complete and maintain documentation to meet programmatic and regulatory standards.
Transport clients for medical, mental health, and other essential needs.
RC2
All of the above plus the following:
You will facilitate groups/coached visitation, understanding and applying curriculum and appropriate practice models, i.e. DBT, SAY, etc.
Take on specific leadership responsibilities for dorm/cottage, including coordinating activities, participating in program-wide committee.
Must have the ability, skill, and knowledge to take a lead role in a team.
Form positive relationships with more challenging youth and families.
RC3
All of the above plus the following:
Display critical thinking and problem solving skills related to residential program needs.
Display good judgment and decision making related to all program routines, therapeutic plans of youth, and program rules and protocols.
Lead, delegate, and plan work for other team members.
Requirements and Education:
HS Diploma/GED required.
Experience working with emotionally disturbed population.
A valid, clean driver's license is required.
Must pass physical.
Must be able to complete TCI training.
RC 1
Experience with emotionally disturbed population is preferred.
RC 2
At least six months of related experience is required with demonstrated competency in Level 1 essential job duties. One year of related experience is desired.
RC 3
At least one year of related experience is required with demonstrated competency in Level 2 essential job responsibilities. Two years or more related experience is desired.
Benefits
Health care package: medical, dental, and vision
Tuition reimbursement
Paid time off
Holiday Pay
401 (K) plan
Life Insurance
Loan repayment assistance
Free training/CEU opportunities
About Northern Rivers
At Northern Rivers Family of Services, we work together to make a difference in our client's lives. Northern Rivers empowers children, adults, and families to change their lives and build stronger communities.
Northern RiversFamily of Services is an Equal Opportunity Employer. We hire great people from a variety of backgrounds, not because it is the right thing to do, but because it makes us stronger! All applicants will be considered for employment without attention to race, color, religion, sex, orientation, gender identity, national origin, veteran or disability status, or any othercharacteristicprotected under applicable law. We cherishthe unique contributions of our diverse staff and are building a culture where everyone has the opportunity to do the meaningful work.
Qualifications
- Full Time
- Immediately
- Albany, NY 12208
- 5/22/24
![Veterans Wanted! Veterans Wanted!](https://rhw-static-assets.s3.amazonaws.com/images/vhw-flag-v2.png)
Job Details
POSITION OVERVIEW
Residential Youth Counselor
Starting Rate for this role is $20/hour
A valid, clean driver's license is required
$1,500 Sign on Bonus for Full-time
**will be1/3 in the pay period following 30 days of employment, 1/3 will be paid at 6 months and the remainder will be paid following 1 year of employment, provided you are still fulltime**
As a Residential Youth Counselor, you will provide daily therapeutic care and programming according to agency policy and governing bodies' (DSS, OMH, JCAHO, etc.) requirements for elementary aged children. You will work on-site on our Albany campus and will report to the Residential Supervisor.
Responsibilities:
1:1 Residential Counselor
Provide for the physical and psychological needs of clients, including physical safety, hygiene, clothing, food, cooking, medical care, and providing a reliable and nurturing environment.
You will follow an individual youth’s 1:1 expectations plan, ICMP, and any safety plans in place.
Engage the youth in activities and conversation that are age appropriate and at the appropriate developmental level.
Document in writing a summary of each shift.
Learn the history and specific issues associated with the youth who requires 1:1; will learn how to safely manage any crisis.
Transport 1:1 client for medical, mental health, and other essential needs.
RC1
You will must be able to work within trauma informed framework of program, including identifying and using coping/safety plans, maintaining consistency, providing regular routine, and controlling own response to youth.
Engage and form positive relationship with all youth served.
Complete all mandatory trainings according to programmatic guidelines.
Display basic competency in TCI techniques.
Follow outlined program routines, therapeutic plans of youth, and program rules and protocols.
Work as part of a team including colleague residential counselors, clinicians, on line oncall, supervisors, and other administrative and functional support staff.
Maintain respectful and appropriate communication with internal and external customers, including county workers, medical staff, parents etc.
Complete and maintain documentation to meet programmatic and regulatory standards.
Transport clients for medical, mental health, and other essential needs.
RC2
All of the above plus the following:
You will facilitate groups/coached visitation, understanding and applying curriculum and appropriate practice models, i.e. DBT, SAY, etc.
Take on specific leadership responsibilities for dorm/cottage, including coordinating activities, participating in program-wide committee.
Must have the ability, skill, and knowledge to take a lead role in a team.
Form positive relationships with more challenging youth and families.
RC3
All of the above plus the following:
Display critical thinking and problem solving skills related to residential program needs.
Display good judgment and decision making related to all program routines, therapeutic plans of youth, and program rules and protocols.
Lead, delegate, and plan work for other team members.
Requirements and Education:
HS Diploma or GED is required.
Experience working with emotionally disturbed population.
NYS drivers license with less than 6 points on license.
Must pass the required physical.
Must be able to complete TCI training.
Benefits
Health care package: medical, dental, and vision
Tuition reimbursement
Paid time off
Holiday Pay
401 (K) plan
Life Insurance
Loan repayment assistance
Free training/CEU opportunities
About Northern Rivers
At Northern Rivers Family of Services, we work together to make a difference in our client's lives. Northern Rivers empowers children, adults, and families to change their lives and build stronger communities.
Northern RiversFamily of Services is an Equal Opportunity Employer. We hire great people from a variety of backgrounds, not because it is the right thing to do, but because it makes us stronger! All applicants will be considered for employment without attention to race, color, religion, sex, orientation, gender identity, national origin, veteran or disability status, or any othercharacteristicprotected under applicable law. We cherishthe unique contributions of our diverse staff and are building a culture where everyone has the opportunity to do the meaningful work.
ABOUT NORTHERN RIVERS
- Full Time
- Immediately
- Schenectady, NY 12304
- 5/22/24
Who we are: | Why Rensselaer? Nestled on a beautiful 275-acre campus in upstate NY, Rensselaer Polytechnic Institute is home to five schools, 32 research centers, three makerspaces, an observatory, one of the world’s fastest supercomputers, and the IBM Quantum System One - the first university-based quantum computer in the world. With top notch employee health and retirement benefits, Rensselaer offers its full-time employees a generous paid time off program, tuition remission, and opportunities for career growth. Are you ready to change the world? Apply now! |
Job Summary | The Administrative Coordinator reports to the Associate Dean of Undergraduate Education and provides administrative support to the Office of Undergraduate Education (75%) and Office of Institutional Research & Assessment (25%) to coordinate day-to-day administrative activities for these offices. The Coordinator provides support for office related functions such as portfolio wide purchasing, event planning, and support to members of the Office of Undergraduate Education (OUE) portfolio. |
Minimum Qualifications |
Relevant combinations of education, training and experience may be considered. |
Preferred Qualifications |
|
Minimum Knowledge, Skills, and Abilities |
|
Starting Salary/Rate | Expected hiring range: $20.00 - $24.00 per hour (40 hours per week) Pay transparency disclosure: The selected candidate’s salary will be determined based on factors that include the available budget, internal equity, and the final candidate’s qualifications, experience, education and other job-related credentials. This hiring range is provided as Rensselaer’s good faith estimate of the expected hiring range at the time of posting. |
Application instructions | Follow the on-screen prompts to create a brief online profile. Please be ready to upload your resume and cover letter. If you need assistance with the online application process, please contact careers@rpi.edu. |
Job Posted Date | Applications will be accepted until the position is filled. |
Total Compensation and Benefits Information | Rensselaer’s Total Compensation Program is designed to provide stable pay growth, a comprehensive and affordable benefits package, and a comprehensive and affordable retiree medical and prescription plan. Rensselaer is recognized locally and nationally for the depth and breadth of its compensation and benefits program. Our goal is to provide you and your family with a comprehensive health and welfare program as an umbrella of financial security and protection during your employment. For more information, please visit Benefits | Human Resources (rpi.edu). |
We welcome candidates who will bring diverse cultural, ethnic, national and international perspectives to Rensselaer’s work and campus communities. Rensselaer Polytechnic Institute is an Affirmative Action/Equal Opportunity, Race/Gender/Veterans/Disability Employer. |
- Full Time
- Immediately
- Troy, NY
- 5/18/24
Who we are | Why Rensselaer? Nestled on a beautiful 275-acre campus in upstate NY, Rensselaer Polytechnic Institute is home to five schools, 32 research centers, three makerspaces, an observatory, one of the world’s fastest supercomputers, and the IBM Quantum System One - the first university-based quantum computer in the world. With top notch employee health and retirement benefits, Rensselaer offers its full-time employees a generous paid time off program, tuition remission, and opportunities for career growth. |
Job Summary | The Administrative Coordinator provides administrative support for Associate Vice President Public Safety & Emergency Management and oversees the day to day operations for the Department of Public Safety. The Administrative Coordinator will serve as the primary point of contact for both internal and external constituencies, assists and represents the Associate Vice President in communicating with constituents, and handles multiple issues and concerns as they arise. The Coordinator also performs fiscal and budget related duties for the department of public safety. |
Minimum Qualifications |
Relevant combinations of education, training and experience may be considered. |
Preferred Qualifications |
|
Minimum Knowledge, Skills, and Abilities |
|
Shift | Business Hours with weekends or evenings occasionally required |
Travel | No travel |
Driving | No Driving |
Starting Salary/Rate | Expected hiring range: $20.00 – $24.00 Pay transparency disclosure: The selected candidate’s salary will be determined based on factors that include the available budget, internal equity, and the final candidate’s qualifications, experience, education and other job-related credentials. This hiring range is provided as Rensselaer’s good faith estimate of the expected hiring range at the time of posting. |
Application instructions | Follow the on-screen prompts to create a brief online profile. Please be ready to upload your resume and cover letter. If you need assistance with the online application process, please contact careers@rpi.edu. |
Job Posted Date | Applications will be accepted until the position is filled. |
Total Compensation and Benefits Information | Rensselaer’s Total Compensation Program is designed to provide stable pay growth, a comprehensive and affordable benefits package, and a comprehensive and affordable retiree medical and prescription plan. Rensselaer is recognized locally and nationally for the depth and breadth of its compensation and benefits program. Our goal is to provide you and your family with a comprehensive health and welfare program as an umbrella of financial security and protection during your employment. For more information, please visit Benefits | Human Resources (rpi.edu). |
We welcome candidates who will bring diverse cultural, ethnic, national and international perspectives to Rensselaer’s work and campus communities. Rensselaer Polytechnic Institute is an Affirmative Action/Equal Opportunity, Race/Gender/Veterans/Disability Employer. |
- Full Time
- Immediately
- Troy, NY
- 5/17/24
![Veterans Wanted! Veterans Wanted!](https://rhw-static-assets.s3.amazonaws.com/images/vhw-flag-v2.png)
Empire Merchants North is the premier wine and spirits distributor in Upstate New York with roots going back to the end of Prohibition. With more than 600 dedicated employees and state-of-the-art facilities, Empire Merchants North has become synonymous with both service and quality and has earned the loyalty of more than 9,000 area restaurants, bars, hotels, nightclubs, and retail outlets. Empire Merchants North acts as a marketing agent for the brands that we represent and is proud to employ the most knowledgeable and well-equipped sales force in Upstate New York.
We are seeking a high energy, motivated Night Warehouse Supervisor in our Coxsackie, NY Distribution Center.
The primary duties of the Night Shift Supervisor will strive to achieve the production and
distribution objectives of the company using supervisory methods and coaching techniques. Is
responsible for warehouse training, developing warehouse personnel to ensure accurate, on
time, and damage free movement of product shipped out of the warehouse. Will help build a
team environment of well-trained employees. Employ excellent communication skills to facilitate
completion of night shift job duties. Follow and promote the accepted safety practices to
maintain a safe working environment. Emphasis will be placed on proper truck loading and
breakage and damaged product control ensuring high levels of customer satisfaction.
Position will also learn the processes and serve as a back up to the night managers in the areas
of shift production set up; understanding how to and executing on waving, label creation, job
assignment, invoicing, and other administrative tasks as needed to ensure successful night shift
work completion in the absence of the night shift Manager.
ESSENTIAL POSITION RESULTS
• Must be able to multi-task and stay on top of highly complex processes with a large
amount of data.
• Must be able to maintain composure and stay focused in times of stress.
• Must be able to recognize problems at an early stage and be able to communicate and
trouble shoot to resolve the problems.
• Must possess good communication skills to keep night management fully apprised of
situations that arise. When necessary, will need to contact technical support to resolve
system and software problems.
• Supervises warehouse union employees. Working knowledge and a thorough
understanding of the Collective Bargaining Unit Contract is required.
• Expected to provide staff coaching for improvement as well as praise for a job well done.
• Works with all hourly employees to insure the accurate picking of orders and proper
loading of trucks.
• Must have knowledge of SAP, Lucas, and all warehouse management systems.
• Maintains a safe and clean working environment by complying with procedures, rules,
and regulations
SUPERVISORY RESPONSIBILITIES
Supervises members of the night warehouse team. Works closely with Management to direct the
workflow in an efficient and professional manner. Is responsible for providing effective
leadership while fostering a positive team environment and providing overall direction,
coordination, and evaluation of the department. Performs supervisory responsibilities in
accordance with the organization's policies and applicable laws. Responsibilities include but are
not limited to training employees; planning, assigning, and directing work; recognizing,
rewarding, and coaching; addressing complaints, and resolving problems.
COMPENSATION & BENEFITS
Empire Merchants North offers a competitive compensation package including:
• Paid Holidays, Health Plan options (medical, dental, life insurance, and other voluntary plans), Flexible Spending Account, 401K, PTO, vacation accrual, and more.
• Hourly Rate $28.85 per hour / Full time / Monday - Thursday
• The company will evaluate a specific candidate's education, skills and experience when making an offer
QUALIFICATIONS
Education, Certifications and/or licenses
EXPERIENCE:
-High School Diploma or equivalent, college preferred.
-At least 3 - 5 years related experience and/or training; or equivalent combination of
education and experience
KNOWLEDGE/SKILLS:
-Proficient PC skills using MS Office and other various computer systems.
-Ability to read and interpret documents such as safety rules, operating and maintenance
instructions, and procedure manuals.
-Ability to add, subtracts, multiply, and divides in all units of measure, using whole numbers,
common fractions, and decimals.
-Must be a results oriented professional with excellent verbal and written communication
skills using diplomacy and discretion as well as strong customer service skills.
-Ability to multi-task, work independently and/or within a team, pays attention to detail and
meets deadlines.
TRAVEL REQUIREMENTS
None
Applicants only, No Recruiters please.
Empire Merchants North is an equal opportunity employer and, as such, affirms in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, religion, color, national origin, sexual orientation, gender identity, citizenship, sex, age, veteran status, disability, genetic information, or any other protected characteristic. Empire Merchants North will not discriminate against persons because of their disability, including disabled veterans, and will make reasonable accommodations for known physical or mental limitations of qualified employees and applicants with disabilities. If you are interested in applying and require special assistance or accommodations due to a disability, please contact our Human Resources department at (800) 724-3960.
- Full Time
- Immediately
- 28.85 Hour
- 16 Houghtaling Road, W Coxsackie, NY 12192
- 5/1/24