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Director of User Services
Pay Status and Classification: Exempt, Regular full-time. This is an 12-month position. This position is eligible for a hybrid work schedule.
Supervisor: Chief Information Officer
Position Purpose: Manages the Client Services and Learning Environments team, handling both personnel and financial aspects. Leads support for students, faculty, and staff by evaluating technical issues and collaborating with ITS (Information Technology Services) peers to implement effective solutions. Directly oversees Tier 1 and Tier 2 Client Services teams (including ITS Help Desk and Learning Environments), managing training, staffing, and performance assessment. Additionally, responsible for the equipment lifecycle replacement workflow, encompassing standards definition, procurement, setup, and distribution.
Essential Responsibilities and Duties:
- Team Management and Leadership: Recruits, manages, trains, and mentors Client Services and Learning Environments teams. Evaluates team performance and develops and implements processes for improvement. Manages assigned ITS resources for implementation and support.
- Strategic Planning and Developments: Directs projects to analyze and recommend new technologies. Contributes to ITS management team for standards and policies development. Maintains up-to-date knowledge of complex computing environments and emerging technologies.
- Collaboration and Communication: Fosters knowledge-sharing and open communication within ITS groups. Communicates and collaborates with students, faculty, and staff, for technology solutions. Represents the college in conferences, seminars, and professional organizations related to user support and technology use. Provides oversight for training and user education programs.
- Equipment Procurement and Vendor Relations: Strategically plans and executes procurement for A/V, computer hardware, and peripherals, ensuring efficient acquisitions. Maintains vendor relationships, negotiating favorable terms and service agreements within budget constraints. Collaborates with stakeholders to identify needs, assess technology, and provide informed purchasing recommendations. Manages inventory, optimizing stock to support client services efficiently. Oversees evaluation of new products aligning with department goals and user needs.
- Event Support and Logistics: Works with the Assistant Director of Learning Environments to ensure responsive and high quality support for electronic classrooms and events being held on the Union College campus, including Zoom webinars. Provides oversight of work with departments to configure/install audio visual (AV) equipment needed in conference rooms or labs.
Qualifications:
- Bachelor's degree required, preferably in Computer Science, Management Information Systems or Business Administration, and a minimum of 5 years of successful management experience in a service-oriented technology environment, and/or a combination of relevant education, training, certifications, and/or work experience. Master’s degree preferred.
- Proficient in Windows and Apple client hardware and operating systems.
- Proven experience implementing performance metrics for operational analysis and decision-making purposes.
- Strong leadership abilities with a focus on coaching and mentoring.
- Demonstrated experience with IT service management, including overseeing a help desk ticketing system; experience with TeamDynamix preferred.
- Excellent interpersonal and communication skills adaptable to diverse student, faculty, and staff clientele.
- Proven ability in strategic planning and organizational skills; experience in project management is a plus.
- Track record of success in a collaborative, team-oriented work environment.
- The ability to foster and enhance a thriving, culturally diverse, and inclusive learning community, while promoting a sense of belonging among students, alumni, faculty, and staff colleagues.
- The ability to foster and enhance a thriving, culturally diverse, and inclusive learning community, while promoting a sense of belonging among students, alumni, faculty, and staff colleagues.
Preferred Qualifications:
- Certifications from Help Desk Institute (HDI), such as HDI Support Center Team Lead or HDI Support Center Director, along with knowledge of the ITIL framework.
- Comprehensive understanding of the computing environment within academic settings.
We know some job seekers may not apply for career opportunities unless they meet every qualification in the position description including the preferred qualifications. We are most interested in hiring the best staff and faculty colleagues, and recognize that a successful candidate may come from a less traditional career path. We encourage you to apply, even if you don’t believe you meet every one of our preferred qualifications.
Note: All new hires of Union College are subject to a thorough education, work experience, and criminal history background check.
Compensation
The annual salary range this position is $95,000.00 - $110,000.00. Except for roles with a set rate of pay, the wage/salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, and training. The stated hiring rate/range represents the College’s good faith and reasonable estimate of the rate/range of possible compensation at the time of posting.
We offer exceptional benefits including:
- Generous Vacation, Sick and Personal Time
- Winter Recess Break in Addition to Paid Holidays
- Healthcare, Dental, and Vision Insurance (Flexible Spending and Dependent Care Accounts)
- Free On-Campus Fitness Facility Access and Discounts for On-Campus Wellness Programs
- Employee Scholarships toward Certifications, Seminars, Training and Professional Development
- Pre and Post Tax participation in a 403(b) Retirement Plan
- Salary Continuation Program in the event of Disability
- Tuition Assistance Program for Employee, Spouse and/or Dependents
Accommodations
If you require an accommodation throughout the interview process, please don't hesitate to contact our Human Resources department at hr@union.edu or 518-388-6108. We are committed to ensuring that all candidates have equal access to opportunities and can participate in a fair and inclusive hiring process.
Diversity at Union College
Union College is an equal opportunity employer and strongly committed to student and workforce diversity. Increasing diversity on campus is a critical priority for Union, one that is integral to our mission of preparing students for a globally interconnected world. Union provides a blend of intellectual, social and cultural opportunities to facilitate the integrated academic, social and personal development of a diverse community. We value and are committed to a host of diverse populations and cultures including, but not limited to, those based on race, religion, disability, ethnicity, sexual orientation, gender, gender identity, national origin and veteran status. Union College is committed to providing access and will provide reasonable accommodation in its application process to individuals with disabilities that request such accommodations.
Union College
Officially chartered in 1795, Union College is the fifth oldest liberal arts college in the country. Located in the Capital District of New York State, Union is a highly selective residential and undergraduate college, home to 2,200 students and 220 faculty, and offering 44 majors. Union was the first liberal arts college to rethink the traditional liberal arts education and adopt an engineering curriculum. That pioneering approach continues today with an education that encourages students to work beyond the limits of disciplinary boundaries, allowing them to think globally and lead innovatively in a world where problem solving requires breadth across humanities, arts, social sciences, science, and engineering.
- Full Time
- Immediately
- Schenectady, NY 12308
- 6/23/24
Who we are | Why Rensselaer? Join Rensselaer Polytechnic Institute's dynamic global community of changemaker including some of the world’s leading researchers, students, alumni, and faculty who ask the important questions and devise the scientific and technological innovations that make the world a better place for all of humanity. Nestled on a beautiful 275-acre campus in upstate NY, Rensselaer is home to five schools, 32 research centers, three makerspaces, an observatory, one of the world’s fastest supercomputers, and IBM's Quantum System One - the first university-based quantum computer in the world. Are you ready to change the world? Apply now! |
Job Summary | The Supervisor, Research Machine Shop directs the continuous, efficient and safe day-to-day operations of the Research Machine Shop. The Supervisor, Research Machine Shop supervises Shop staff, manages workload, monitors performance and serves as the Shop client service liaison. The Supervisor manages the Research Machine Shop master schedule, project estimation and invoice preparation. |
Minimum Qualifications |
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Preferred Qualifications |
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Minimum Knowledge, Skills, and Abilities |
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Shift | Business Hours: Monday - Friday |
Travel | No travel |
Driving | No Driving |
Starting Salary/Rate | Expected hiring range: $75,000 - $85,000 Pay transparency disclosure: The selected candidate’s salary will be determined based on factors that include the available budget, internal equity, and the final candidate’s qualifications, experience, education and other job-related credentials. This hiring range is provided as Rensselaer’s good faith estimate of the expected hiring range at the time of posting. |
Application instructions | Follow the on-screen prompts to create a brief online profile. Please be ready to upload your resume and cover letter. If you need assistance with the online application process, please contact careers@rpi.edu. |
Job Posted Date | Applications will be accepted until the position is filled. |
Total Compensation and Benefits Information | Rensselaer’s Total Compensation Program is designed to provide stable pay growth, a comprehensive and affordable benefits package, and a comprehensive and affordable retiree medical and prescription plan. Rensselaer is recognized locally and nationally for the depth and breadth of its compensation and benefits program. Our goal is to provide you and your family with a comprehensive health and welfare program as an umbrella of financial security and protection during your employment. For more information, please visit Benefits | Human Resources (rpi.edu). |
We welcome candidates who will bring diverse cultural, ethnic, national and international perspectives to Rensselaer’s work and campus communities. Rensselaer Polytechnic Institute is an Affirmative Action/Equal Opportunity, Race/Gender/Veterans/Disability Employer. |
- Full Time
- Immediately
- Troy, NY
- 6/22/24
ITS Asset Manager
About University at Albany:
Established in 1844 and designated a University Center of the State University of New York in 1962, the University at Albany's broad mission of excellence in undergraduate and graduate education, research, and public service engages a diverse student body of more than 17,000 students in nine schools and colleges across three campuses.
Located in Albany, New York, New York State's capital, the University is convenient to Boston, New York City, and the Adirondacks.
Job Description:
Information Technology Services (ITS) at the University at Albany seeks applicants for an ITS Asset Manager. This position plays a key role in the Central Business Office, which serves as an organizational hub for all finance, operations, and administration within ITS. The Asset Manager is responsible for overseeing the logistics and asset management process ITS directs on behalf of the University, including the institution's new AI+ initiative. They work with a variety of service teams and campus stakeholders to ensure that all assets are received, stored, recorded, and tracked accurately and in a timely manner.
The successful candidate is extremely organized, has strong attention to detail, and enjoys working in a fast-paced, high-demand environment and getting out of the office to visit various locations across campus for equipment deliveries and receiving/disposing of assets. They have excellent interpersonal and analytical skills and the ability to foster collaborative relationships with campus partners. The Asset Manager works closely with others to understand the nuances and complexities associated with all aspects of managing university assets. This is a unique opportunity for a strategic, solution-oriented thinker who is invested in developing the expertise to recommend and facilitate clear, creative paths to assist ITS in successfully managing and maintaining assets on behalf of a diverse, dynamic R1 institution.
A key member of the Central Business Office, the Asset Manager conducts their work with a high degree of integrity and a customer service mindset. They are adept at managing multiple priorities, recommending process improvements, and are equally comfortable working under limited supervision or as part of a team.
Primary Responsibilities:
- Assume primary responsibility for all asset logistics, including receiving and managing equipment and managing the physical spaces where assets are stored.
- Serve concurrently on multiple project teams, planning and managing the logistics of having the right equipment in stock, available in optimal staging areas, and accessible to the appropriate deployment staff.
- Consult and advise ITS staff on all aspects of the asset management lifecycle, from receiving and tracking through secure disposal.
- Manage all aspects of the asset management process and make recommendations to facilitate the creation, development, improvement, and retirement of tools and procedures as needed.
- Develop a holistic view of ITS assets across the organization and make recommendations to ensure efficient, effective purchasing decisions.
- Keep abreast of evolving asset management rules and regulations, informing ITS staff of changes as needed.
Additional Responsibilities:
- Provide support and/or assist with Central Business Office activities as needed.
- Identify opportunities for automation and process improvements.
- Lift/handle equipment, up to 50 lbs., on occasion.
- Be available to provide scheduled support and consultation outside normal business hours, including occasional evenings, holidays, or weekends.
Requirements:
Minimum Qualifications:
- A bachelor's degree from a college or university accredited by a U.S. Department of Education (DOE) or internationally recognized accrediting organization.
- Two years of professional experience in asset management, inventory control, shipping/receiving activities, or related field.
- Applicants must demonstrate an ability to develop inclusive and equitable relationships within our diverse campus community.
- Applicants must demonstrate an ability to support diversity, equity, access, inclusion, and belonging relative to their role.
Preferred Qualifications
- Experience with asset management tools.
Additional Information:
Professional Rank and Salary Grade: Senior Staff Assistant, SL3; $55,000-60,000.
Special Notes: Visa sponsorship is not available for this position. This is an in-person position and is not eligible for telecommuting.
The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, or Clery Act, mandates that all Title IV institutions, without exception, prepare, publish and distribute an Annual Security Report. This report consists of two basic parts: disclosure of the University's crime statistics for the past three years; and disclosures regarding the University's current campus security policies. The University at Albany's Annual Security Report is available in portable document format [PDF] by clicking this link http://police.albany.edu/ASR.shtml
Pursuant to NYS Labor Law 194-A, no State entity, as defined by the Law, is permitted to rely on, orally or in writing seek, request, or require in any form, that an applicant for employment provide his or her current wage, or salary history as a condition to be interviewed, or as a condition of continuing to be considered for an offer of employment, until such time as the applicant is extended a conditional offer of employment with compensation, and for the purpose of verifying information, may such requests be made. If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations at (518) 474-6988 or via email at info@goer.ny.gov.
THE UNIVERSITY AT ALBANY IS AN EO/AA/IRCA/ADA EMPLOYER
Please apply online via https://albany.interviewexchange.com/jobofferdetails.jsp?JOBID=175657
Application Instructions:
Applicants MUST submit the following documents:
- Resume
- Cover letter stating all the required minimum qualifications and any of the applicable preferred qualifications
- List of 3 professional references with e-mail addresses and telephone numbers
Note: After submitting your resume, the subsequent pages give you instructions for uploading additional documents (i.e. cover letter etc.).
This position will remain open until filled with a review of applicants beginning on June 19, 2024.
- Full Time
- Immediately
- Albany, NY 12222
- 6/20/24
Computer Desktop Support Specialist (4 positions)
About University at Albany:
Established in 1844 and designated a University Center of the State University of New York in 1962, the University at Albany's broad mission of excellence in undergraduate and graduate education, research, and public service engages a diverse student body of approximately 17,000 students in nine schools and colleges across three campuses.
Located in Albany, New York, New York State's capital, the University is convenient to Boston, New York City, and the Adirondacks.
Job Description:
Information Technology Services (ITS) at the University at Albany seeks applicants to fill vacancies for four Computer Desktop Support Specialist positions. Specialists serve as initial responders to support the integrity, security, reliability, and availability of university-owned computers running Apple, Windows, and Linux operating systems. They work directly with customers to support, diagnose, and resolve service requests and incidents related to all types of desktop and mobile devices, peripherals, AV and recording/broadcasting technology and telephones.
Successful candidates have excellent customer service and communication skills, the ability to work effectively under challenging times and technology constraints, and the knowledge to work with a wide range of hardware and applications. A variety of online and physical tools are used to resolve incidents across all three campuses in faculty/staff offices, conference and classrooms, research labs, and athletic venues. Specialists should enjoy getting out of the office, work equally well independently or as part of a team, and be comfortable directly assisting customers with various levels of technical expertise. A flexible work schedule, including occasional evenings and weekends, is required to support athletics and other events held outside of traditional business hours.
While all Specialists share the competencies outlined in the minimum qualifications, some unique skill sets across the group are desirable. These include specialization in Apple operating systems (macOS, iOS) and endpoints, and expertise in supporting and troubleshooting AV technologies and endpoints as outlined in preferred qualifications. ITS provides training, certification, and other professional development for staff interested in expanding their skills.
Primary Responsibilities
Serve as first responders in support of desktops and mobile devices across a wide range of ITS services:
- Set up and configure university-supported hardware, operating systems, and applications to maintain desktops and mobile devices, peripherals, AV, and recording/broadcasting technology (including cabling, wiring, terminations, networking, and programming), and telephones.
- Assist, diagnose and resolve operating systems (Macintosh, Windows, Linux), applications, and connectivity problems for desktops and mobile devices, peripherals, AV and recording/broadcasting technology, and telephones.
- Perform hardware lifecycle and maintenance service activities for supported offices, classrooms, conference rooms, and telephones.
- Assist with software and applications maintenance, upgrades, and installations as needed.
- Assist, diagnose and resolve incidents and service requests in faculty/staff offices, classrooms, conference rooms, and research labs located across all three campuses using a variety of modes of support (including conferencing tools, in person, or both).
- Provide excellent, timely, and effective customer service.
- Support the user experience with desktops and mobile devices, peripherals, AV and recording/broadcasting technology and telephones and with enterprise software and applications, providing feedback where the user experience should be changed or improved.
- Provide on-site primary support for designated Athletics and other University events outside traditional business hours, including evenings and weekends.
Service and work management:
- Contribute to the creation/updating of customer and internal documentation and pertinent workflows.
- Utilize the appropriate tools and apply established best practices to manage day-to-day operations, service activities, and projects.
- Contribute to continuous process and work management improvement by recommending new best practices, efficiencies or changed workflows.
- Ensure established Operating Level Agreements (OLAs) and Service Level Agreements (SLAs) are followed consistently.
- Actively participate, as needed, in ITS projects.
Additional Responsibilities:
- Be available to provide scheduled support and consultation outside normal business hours, including occasional evenings, holidays, or weekends within reasonable obligation and expectation.
- Work schedule varies depending on scheduled events and service needs at all three campus locations and designated athletics events.
Requirements:
Minimum Qualifications:
- A bachelor's degree at time of hire from a college or university accredited by a U.S. Department of Education (DOE) or by an internationally recognized accrediting organization or an associate degree and two years of full-time experience supporting, installing, configuring, and troubleshooting IT equipment.
- Experience troubleshooting and resolving common problems with operating systems (Windows, Macintosh, Linux).
- Experience supporting customers and troubleshooting productivity applications software (i.e., Microsoft Office), or conferencing tools such as Zoom or Teams.
- Experience supporting customers with varying levels of computer expertise from beginner to advanced users.
- Applicants must demonstrate an ability to develop inclusive and equitable relationships within our diverse campus community.
- Applicants must demonstrate an ability to support diversity, equity, access, inclusion, and belonging, relative to their role.
Preferred Qualifications:
- Experience working with a centrally managed enterprise environment, such as Jamf, MECM, AD, or similar.
- Experience with basic network connectivity (wired and wireless) and basic network repairs (i.e., cable terminations, jack repair, etc.).
- Dell certification.
- JaMF 100 or 200 certification.
- 1-3 years' experience supporting Mac computers.
- Experience installing AV systems and technology and their related applications, operating systems, and software integrations.
- Experience supporting and troubleshooting AV systems and technology, including network configurations (wired and wireless) and related hardware, operating systems, and software integrations.
- Experience using Crestron, Extron, AirMedia or similar.
- Experience working in a college or university IT unit.
Additional Information:
Professional Rank and Salary Range: Lead Programmer/Analyst, SL-3, $61,000-$66,000
Special Notes: This is an on-site position and is not eligible for remote work. Visa sponsorship is not available for this position.
The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, or Clery Act, mandates that all Title IV institutions, without exception, prepare, publish, and distribute an Annual Security Report. This report consists of two basic parts: disclosure of the University's crime statistics for the past three years; and disclosures regarding the University's current campus security policies. The University at Albany's Annual Security Report is available in portable document format [PDF] by clicking this link http://police.albany.edu/ASR.shtml
Pursuant to NYS Labor Law 194-A, no State entity, as defined by the Law, is permitted to rely on, orally or in writing seek, request, or require in any form, that an applicant for employment provide his or her current wage, or salary history as a condition to be interviewed, or as a condition of continuing to be considered for an offer of employment, until such time as the applicant is extended a conditional offer of employment with compensation, and for the purpose of verifying information, may such requests be made. If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations at (518) 474-6988 or via email at info@goer.ny.gov.
THE UNIVERSITY AT ALBANY IS AN EO/AA/IRCA/ADA EMPLOYER
Please apply online via https://albany.interviewexchange.com/jobofferdetails.jsp?JOBID=177645
Application Instructions:
Applicants MUST submit the following documents:
- Resume/CV
- Cover letter stating all the required minimum qualifications and any of the applicable preferred qualifications
- Contact information for three professional references
Note: After submitting your resume/CV, the subsequent pages give you instructions for uploading additional documents (i.e. cover letter etc.).
A review of applications will start on June 26, 2024 and the search will remain open until the position is filled.
- Full Time
- Immediately
- Albany, NY 12222
- 6/20/24
Job Type
Full-time - Monday through Friday (8:00 am - 4:00 pm) - Clifton Park Site
Pay Rate - starting at $40,000 depending on experience and education
The opportunity to learn all aspects of the business department, processes, IT management and facility operations.
Qualifications
Associates Degree in a Business-Related field or 2-3 years of office experience.
Attention to detail is a must
Ability to multi-task, manage projects, and meet deadlines
Proficiency in Microsoft Word and Excel
Highly-Motivated
Job Responsibilities (including but not limited to)
- Account Payables
- Purchasing and Receiving
- Billing and Invoicing
- Bank Deposits
- Run errands between the different sites. (Need a reliable form of transportation)
Benefits
Health (CDPHP), Dental, Vision & AFLAC
Paid Holidays
Personal, Medical, Vacation PTO
Tuition Reimbursement Program
Paid Family Leave and Short-Term and Long-Term Disability paid by agency
Retirement Plans - Profit Sharing & 403B
About Newmeadow
Newmeadow is a comprehensive ABA school that promotes, provides, and reinforces the use of data-driven teaching techniques for the instruction of all students. Our mission is to transform the lives of children, including those with Autism and other special needs, and prepare them for future learning and development. Newmeadow believes that every child deserves the best education possible to prepare them for the world beyond the classroom.
Send resume and letter of interest to:
Newmeadow, Inc.
Attn: Human Resources
23 Sitterly Road, Clifton Park, NY 12065
Fax: 518-899-9315 or Email: newmeadowschool@gmail.com
Newmeadow, Inc. does not discriminate against applicants or employees on the basis of age, race, creed or religion, color, national origin, sexual orientation, military status, sex, gender identity or expression, disability, genetic predisposition or carrier status, marital status, or any other classification protected by law.
- Full Time
- Immediately
- 23 Sitterly Road, Clifton Park, NY 12065
- 6/17/24
Job Details
POSITION OVERVIEW
Our Maintenance Workers take pride in preventative maintenance, repairing of buildings, grounds and equipment. You would beworkingfrom 7:30amto 4:00pm, Monday through Friday, or as needed for snow removal.
Responsibilities
- Responsible for removal of snow on property.
- Perform tasks related to maintenance slips and project work, will be available for off hours work such as snow removal and other emergencies and are willing to work irregular hours as needed.
- Assume primary responsibility for the maintenance of a specific Agency building, or for the provision of a specific Department function (e.g. automotive or grounds).
- Perform repairs to plumbing, electric wiring, furniture, doors and windows, hardware, varied mechanical equipment, machinery, install shelves, new hardware and do skilled painting.
- Inspectproperty to ascertain safety and repair needs.
- Order repair parts.
- Perform specialized tasks related to one or more of the standard building trades, or perform automotive maintenance on Agency vehicles along with performing other duties as assigned by the Supervisor of Building and Grounds.
Education and/or Experience
- HS diploma preferred.
- Training certification in skilled trades desired.
- Must have a valid New York State driver’s license.One year's experience in one of the recognized skilled trades or two years of experience in either general buildingconstruction or automotive maintenance.
- Must be able to use the tools, equipment and materials of the building and grounds department, and to understand and carry out written and verbal instructions.
Benefits
- Health care package: medical, dental, and vision
- Tuition reimbursement
- Paid time off
- Holiday Pay
- 401 (K) plan
- Life Insurance
- Loan repayment assistance
- Free training/CEU opportunities
About Northern Rivers
At Northern Rivers Family of Services, we work together to make a difference in our client's lives. Northern Rivers empowers children, adults, and families to change their lives and build stronger communities.
Northern RiversFamily of Services is an Equal Opportunity Employer. We hire great people from a variety of backgrounds, not because it is the right thing to do, but because it makes us stronger! All applicants will be considered for employment without attention to race, color, religion, sex, orientation, gender identity, national origin, veteran or disability status, or any othercharacteristicprotected under applicable law. We cherishthe unique contributions of our diverse staff and are building a culture where everyone has the opportunity to do the meaningful work.
ABOUT NORTHERN RIVERS
- Full Time
- Immediately
- Albany, NY 12208
- 6/12/24
Work Days: Varies based on the business need.
Shift Start/End Time: 10:00 am-3:00 pm. This may vary based on the business need.
Hours Per Week: 25
Weeks Per Year: 39
Athletic Communications Assistant
Pay Status and Classification: Non-exempt, Part-time. This is a ten month term position.
Supervisor: Director of Athletic Communications
Position Purpose: Assists the Athletic Communications Director and Assistant Athletic Communications Director with the promoting and publicizing of athletic events, teams, and athletes to enhance the organization's brand and engage with fans, media, and the public.
This is ten month term position. Compensation includes an hourly rate plus college housing and a residential meal allowance which includes a partial meal plan available for use when the dining halls are open during the fall, winter, and spring trimesters.
Essential Responsibilities and Duties:
- Content Creation: Creates engaging and compelling multimedia content, such as videos, graphics, and photos, to enhance storytelling and promote the organization. Produces written content for various communication channels, including websites, social media platforms, newsletters, and publications. Collaborates with designers, photographers, videographers, and other creative professionals to produce high-quality content.
- Social Media Management: Develops and implements social media strategies to increase engagement, followership, and brand awareness. Monitors social media platforms, responds to comments and messages, and manages online reputation. Analyzes social media metrics and generates reports to assess the effectiveness of communication efforts and make data-driven decisions.
- Communication Strategy: Develops and implements strategic communication plans to promote athletic events, teams, and athletes. Identifies target audiences and creates tailored messaging and content to effectively reach them. Coordinates with internal stakeholders, such as coaches, athletes, and administrators, to gather information and stories for communication purposes.
- Team Development and Innovation: Contributes ideas, input, and support to Union Athletics initiatives, decisions, communications, and other activities. Seeks out, applies, and shares knowledge of communications trends and innovations.
Qualifications:
- A bachelor’s degree in communications, journalism, public relations, or a related field and experience working in a collegiate Athletic Communications and/or a combination of relevant education, training, certifications, and/or work experience.
- Ability to work flexible hours, including nights and weekends.
- Strong written and verbal communication skills.
- Knowledge of sports, athletics, and industry trends.
- Proficiency in digital and social media platforms.
- Ability to work in a fast-paced environment and manage multiple projects simultaneously.
- Excellent organizational and time management skills.
- Attention to detail and accuracy.
- Physical requirements: Ability to lift 50 pounds and stand, bend and stoop for extended periods of time.
- Able to support, contribute to, and strengthen a vibrant, culturally diverse, and inclusive learning community of students, alumni, faculty, and fellow professionals.
Preferred qualifications:
- Knowledge of NCAA Live Stats and/or Presto Stats software.
- Familiarity with the Adobe Creative Suite and experience creating and generating new media and video content.
- Experience in media relations.
Compensation
The hourly rate for this position is $15.50. Except for roles with a set rate of pay, the wage/salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, and training. The stated hiring rate/range represents the College’s good faith and reasonable estimate of the rate/range of possible compensation at the time of posting. In addition to the hourly rate, compensation includes college housing and a student meal plan.
We know some job seekers may not apply for career opportunities unless they meet every qualification in the position description including the preferred qualifications. We are most interested in hiring the best staff and faculty colleagues, and recognize that a successful candidate may come from a less traditional career path. We encourage you to apply, even if you don’t believe you meet every one of our preferred qualifications.
Review of applications will begin immediately and continue until the position is filled.
Note: All new hires of Union College are subject to a thorough education, work experience, and criminal history background check.
Accommodations
If you require an accommodation throughout the interview process, please don't hesitate to contact our Human Resources department at hr@union.edu or 518-388-6108. We are committed to ensuring that all candidates have equal access to opportunities and can participate in a fair and inclusive hiring process.
Union College
Officially chartered in 1795, Union College is the fifth-oldest liberal arts college in the country. Located in the Capital District of New York State, Union is a highly selective residential and undergraduate college, home to 2,200 students and 220 faculty, and offering 44 majors. Union was the first liberal arts college to rethink the traditional liberal arts education and adopt an engineering curriculum. That pioneering approach continues today with an education that encourages students to work beyond the limits of disciplinary boundaries, allowing them to think globally and lead innovatively in a world where problem-solving requires breadth across humanities, arts, social sciences, science, and engineering.
Diversity at Union College
Union College is an equal-opportunity employer and is strongly committed to student and workforce diversity. Increasing diversity on campus is a critical priority for Union, one that is integral to our mission of preparing students for a globally interconnected world. Union provides a blend of intellectual, social, and cultural opportunities to facilitate the integrated academic, social, and personal development of a diverse community. We value and are committed to a host of diverse populations and cultures including, but not limited to, those based on race, religion, disability, ethnicity, sexual orientation, gender, gender identity, national origin, and veteran status. Union College is committed to providing access and will provide reasonable accommodation in its application process to individuals with disabilities who request such accommodations.
Non-Discrimination Policy
Union College will not discriminate in the recruitment or selection of faculty and employees, or in any other area of employment, on the basis of age, sex, race, national origin, religion, religious belief, disability, sexual orientation, gender identity or expression, and veteran status. In this regard, opportunities for advancement will be made available without bias. The College is also subject to state and federal laws and supports efforts to attract and retain fully qualified women and other minority group members for faculty and other positions. Union College will comply with the letter and intent of all State and Federal laws and applicable orders pursuant to Equal Employment Opportunity and Affirmative Action.
- Part Time
- Immediately
- Schenectady, NY 12308
- 6/6/24
Work Days: Monday-Friday
Shift Start/End Time: 7:30 a.m.-4:30 p.m.
Hours Per Week: 40
Weeks Per Year: 52
Licensed Electrician - Facilities Services
Pay Status and Classification: Non-exempt, Regular full-time. This is a 12-month position.
Supervisor: Supervisor of Electrical
Position Purpose: Installs, maintains, and repairs electrical systems in residential, and commercial College owned properties according to job specifications and local codes. Follows and enforce safety standards and regulations to maintain a safe work environment.
Essential Responsibilities and Duties:
- Operations: Meets the electrical needs of the campus community by performing work requests, emergencies, and special set-ups for faculty, staff and students. Works with various departments in order to achieve common goals and desires. Duties include: Ballast/driver, switch/receptacle, and breaker/feeder replacements.
- Maintenance: Performs and maintains functionality of equipment and systems, including: emergency lighting, switchgear, variable frequency drives, motor control centers, transformers, and battery back-up systems. Conducts monthly preventive maintenance in order to minimize equipment downtime.
- Projects: Plans and lays out work accordingly with knowledge and understanding of reading blueprints. Contributes to team projects consisting of lighting retrofits, additional circuitry, Electrical vehicle (EV) charger installations, and feeder upgrades.
- Trouble-Shooting: Inspects electrical systems, equipment, and components to identify hazards, defects, and the need for adjustment or repair, ensuring compliance with codes. Identifies and diagnoses electrical issues. Collaborates with team members on finding the best approach while leading to set an example. Reads and interprets one-line diagrams in order to diagnose failures, and develops new skills through hands-on training.
Qualifications:
- High school diploma, two-year technical trade school, or apprenticeship program, and/or a combination of relevant education, training, certifications, and/or work experience.
- Five years as a Journeyman Electrician, experience in residential, commercial, and industrial applications.
- Valid Commercial Electrician’s License, preferably in Schenectady, Albany, or Troy.
- Available for round-the-clock emergency response both on and off campus.
- Exceptional communication skills, both written and verbal.
- Proficiency in computer applications, including Microsoft Word, Microsoft Excel, and Adobe software.
- Knowledge of medium voltage three phase systems (13.2KV), WYE/DELTA and low voltage systems (24, 120, 208, 277, and 480v).
- Must have a valid New York State Driver's License with a clean driving record.
- Ability to understand written and verbal instructions.
- Must be safety conscious.
- Ability to read and interpret one-line diagrams, diagnose motor and motor control failures, and capacity to grow and develop skills through hands-on training.
- Physical requirements: Ability to perform physical tasks for extended periods, including standing, walking, and bending, as well as the capability to lift, carry, and move objects weighing up to 50 pounds regularly.
- Strong understanding and application of the National Electrical Code, National Fire Protection Association (NFPA), and Occupational Safety and Health Administration (OSHA) standards on electrical and work safety procedures.
- The ability to foster and enhance a thriving, diverse, inclusive, and culturally vibrant community, while promoting a sense of belonging among students, faculty and staff colleagues, and alumni.
Note: All new hires of Union College are subject to a thorough education, work experience, and criminal history background check.
Compensation
The rate for this position is $28.00 - $30.00 per hour. Except for roles with a set rate of pay, the wage/salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, and training. The stated hiring rate/range represents the College’s good faith and reasonable estimate of the rate/range of possible compensation at the time of posting.
We offer exceptional benefits including:
- Generous Vacation, Sick and Personal Time
- Winter and Summer Recess Break in Addition to Paid Holidays
- Healthcare, Dental, and Vision Insurance (Flexible Spending and Dependent Care Accounts)
- Free On-Campus Fitness Facility Access and Discounts for On-Campus Wellness Programs
- Employee Scholarships toward Certifications, Seminars, Training and Professional Development
- Pre and Post Tax participation in a 403(b) Retirement Plan
- Salary Continuation Program in the event of Disability
- Tuition Assistance Program for Employee, Spouse and/or Dependents
Accommodations
If you require an accommodation throughout the interview process, please don't hesitate to contact our Human Resources department at hr@union.edu or 518-388-6108. We are committed to ensuring that all candidates have equal access to opportunities and can participate in a fair and inclusive hiring process.
Diversity at Union College
Union College is an equal-opportunity employer and is strongly committed to student and workforce diversity. Increasing diversity on campus is a critical priority for Union, one that is integral to our mission of preparing students for a globally interconnected world. Union provides a blend of intellectual, social, and cultural opportunities to facilitate the integrated academic, social, and personal development of a diverse community. We value and are committed to a host of diverse populations and cultures including, but not limited to, those based on race, religion, disability, ethnicity, sexual orientation, gender, gender identity, national origin, and veteran status. Union College is committed to providing access and will provide reasonable accommodation in its application process to individuals with disabilities who request such accommodations.
Non-Discrimination Policy
Union College will not discriminate in the recruitment or selection of faculty and employees, or in any other area of employment, on the basis of age, sex, race, national origin, religion, religious belief, disability, sexual orientation, gender identity or expression, and veteran status. In this regard, opportunities for advancement will be made available without bias. The College is also subject to state and federal laws and supports efforts to attract and retain fully qualified women and other minority group members for faculty and other positions. Union College will comply with the letter and intent of all State and Federal laws and applicable orders pursuant to Equal Employment Opportunity and Affirmative Action.
Union College
Officially chartered in 1795, Union College is the fifth-oldest liberal arts college in the country. Located in the Capital District of New York State, Union is a highly selective residential and undergraduate college, home to 2,200 students and 220 faculty, and offering 44 majors. Union was the first liberal arts college to rethink the traditional liberal arts education and adopt an engineering curriculum. That pioneering approach continues today with an education that encourages students to work beyond the limits of disciplinary boundaries, allowing them to think globally and lead innovatively in a world where problem-solving requires breadth across humanities, arts, social sciences, science, and engineering.
- Full Time
- Immediately
- Schenectady, NY 12308
- 6/5/24
Major Gifts Officer / Senior Major Gifts Officer
Pay Status and Classification: Exempt, Regular full-time. This is a 12 month position. This position is eligible for a hybrid work schedule.
Supervisor: Director of Major Gifts
Position Purpose:
Plays a pivotal role in advancing fundraising endeavors at Union College by engaging in the cultivation, solicitation, and stewardship of major donors capable of making significant financial contributions ranging from $20,000.00 to $1,000,000.00 to bolster the institution's mission and strategic objectives.
Develops and executes strategic plans aimed at optimizing each donor's support of the College, collaborating with the Director, Vice President of College Relations, President, Senior Administration, and Faculty as appropriate to nurture robust relationships with the College.
Essential Responsibilities and Duties:
- Relationship Management: Proactively establishes opportunities for face-to-face interactions to cultivate, solicit, and steward a designated portfolio of 100-150 current and prospective donors, adhering to industry best practices. Develops detailed cultivation and solicitation plans annually for the top 25-50 donor prospects, incorporating opportunities for current use pledges and planned giving to drive philanthropic engagement. Nurtures enduring relationships with major donors by delivering exceptional stewardship and personalized engagement experiences.
- Knowledge of Union: Cultivates a comprehensive understanding of Union’s history, academic, extracurricular, and athletic programs, along with familiarity with faculty, students, and administration. Maintains a deep awareness of the College’s priorities and initiatives, translating them into fundraising opportunities, while staying informed about trends and developments in higher education as an industry.
- Collaboration and Teamwork: Collaborates closely with campus stakeholders to ensure synergy with fundraising priorities, fostering a cohesive approach toward advancing the College's overarching mission. Aligns efforts with the division’s goals and strategies related to Diversity, Equity, Inclusion, and Belonging (DEIB) and anti-racism, fostering a culture of collaboration and collective impact. Partners closely with colleagues across all advancement departments to achieve integrated advancement operations, leveraging this synergy to increase alumni participation in fundraising initiatives.
Qualifications:
- A Bachelor’s degree, and a minimum of two years of experience fundraising in a higher education setting is required.
- A valid U.S. driver license is required.
- Proven experience cultivating and closing major or deferred gift commitments is preferred.
- Strong attention to detail and organizational acumen essential for effective planning, gift documentation, and project execution.
- Ability to travel domestically and internationally via various modes of transportation, including car, air, train, or bus.
- Ability to work a non-traditional schedule, including weekends, evenings, and other unconventional hours.
- Proven ability as a self-starting strategic thinker, characterized by persistence, personable nature, teamwork, and a drive for success.
- Demonstrated ability to maintain composure under pressure in a goal-driven environment, coupled with proficiency in analytical thinking and problem-solving, and the ability to synthesize complex information and data.
- Exceptional communication skills, both written and verbal, along with flexibility, collaboration, and a positive demeanor.
- Proficiency in basic data management systems and prospect moves management platforms, as well as fundamental computer applications like EverTrue, Google Docs, Sheets, etc.
- The ability to foster and enhance a thriving, culturally diverse, and inclusive learning community, while promoting a sense of belonging among students, alumni, faculty, and staff colleagues.
- Physical Requirements: Capable of lifting up to 25 pounds.
We know some job seekers may not apply for career opportunities unless they meet every qualification in the position description including the preferred qualifications. We are most interested in hiring the best staff and faculty colleagues, and recognize that a successful candidate may come from a less traditional career path. We encourage you to apply, even if you don’t believe you meet every one of our preferred qualifications.
Note: All new hires of Union College are subject to a thorough education, work experience, and criminal history background check.
Compensation
Major Gifts Officer: The annual salary range for the Major Gifts Officer is $70,000.00-$80,000.00.
Senior Major Gifts Officer: The annual salary range for the Senior Major Gifts Officer is $93,000.00-$97,000.00.
Depending on the candidate's experience, candidates may be considered for either the Major Gifts Officer or Senior Major Gifts Officer position.
Except for roles with a set rate of pay, the wage/salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, and training. The stated hiring rate/range represents the College’s good faith and reasonable estimate of the rate/range of possible compensation at the time of posting.
We offer exceptional benefits including:
- Generous Vacation, Sick and Personal Time
- Winter Recess Break in Addition to Paid Holidays
- Healthcare, Dental, and Vision Insurance (Flexible Spending and Dependent Care Accounts)
- Free On-Campus Fitness Facility Access and Discounts for On-Campus Wellness Programs
- Employee Scholarships toward Certifications, Seminars, Training and Professional Development
- Pre and Post Tax participation in a 403(b) Retirement Plan
- Salary Continuation Program in the event of Disability
- Tuition Assistance Program for Employee, Spouse and/or Dependents
Accommodations
If you require an accommodation throughout the interview process, please don't hesitate to contact our Human Resources department at hr@union.edu or 518-388-6108. We are committed to ensuring that all candidates have equal access to opportunities and can participate in a fair and inclusive hiring process.
Diversity at Union College
Union College is an equal opportunity employer and strongly committed to student and workforce diversity. Increasing diversity on campus is a critical priority for Union, one that is integral to our mission of preparing students for a globally interconnected world. Union provides a blend of intellectual, social and cultural opportunities to facilitate the integrated academic, social and personal development of a diverse community. We value and are committed to a host of diverse populations and cultures including, but not limited to, those based on race, religion, disability, ethnicity, sexual orientation, gender, gender identity, national origin and veteran status. Union College is committed to providing access and will provide reasonable accommodation in its application process to individuals with disabilities that request such accommodations.
Union College
Officially chartered in 1795, Union College is the fifth oldest liberal arts college in the country. Located in the Capital District of New York State, Union is a highly selective residential and undergraduate college, home to 2,200 students and 220 faculty, and offering 44 majors. Union was the first liberal arts college to rethink the traditional liberal arts education and adopt an engineering curriculum. That pioneering approach continues today with an education that encourages students to work beyond the limits of disciplinary boundaries, allowing them to think globally and lead innovatively in a world where problem solving requires breadth across humanities, arts, social sciences, science, and engineering.
- Full Time
- Immediately
- Schenectady, NY 12308
- 5/28/24
Director of Advancement Information Services
Pay Status and Classification: Exempt, Regular full-time. This position is eligible for a hybrid work schedule.
Supervisor: Vice President for College Relations
Position Purpose: Plays a pivotal role within the College Relations department, responsible for overseeing the efficient utilization and maintenance of the constituent management system. Provides leadership in system implementations, conversions, and upgrades, ensuring seamless operations to support fundraising and engagement efforts. Leads a team dedicated to data governance and advancement services, contributing to the strategic alignment and success of College Relations (CR).
Essential Responsibilities and Duties:
- Reporting and Analytics: Designs and implements a robust structure for data analytics, dashboards, and reporting. Facilitates informed decision-making. Ensures data integrity while identifying donor trends. Collaborates with the Director of Operations on prospect management metrics. Facilitates accurate and timely completion of external surveys.
- Software Management and Innovation: Serves as the steward of the division’s customer relationship management system (CRM), overseeing its effective utilization. Serves as the project manager for the anticipated CRM migration starting in fiscal year 2024-2025. Develops comprehensive training materials, workshops, and documentation to empower divisional staff in maximizing the CRM's capabilities and fostering innovation in advancement practices.
- Data Governance and Compliance: Ensures strict adherence to fundraising regulations, policies, and best practices to uphold the accuracy, integrity, and security of constituent data. Manages gift, pledge, and receipt processes in compliance with internal revenue service, financial accounting standards regulations, payment card industry security council, the council for advancement and support of education guidelines, and auditors' requirements.
- Strategic Alignment: Acts as the primary liaison for College Relations with Finance and Information Technology Services (ITS) to foster collaboration and ensure strategic alignment. Including working closely with Finance on aligning financial reporting periods, fund reconciliations, review of gift processes and controls, and auditing schedules, and working with ITS to ensure CR systems operate effectively and met all data security requirements and ensure
- Staff Management: Promotes a culture of excellence, teamwork, and collaboration among staff, providing clear direction, setting priorities, and fostering a supportive environment for professional growth. Establishes and monitors well-defined, measurable goals for each team member, offering guidance, support, and professional development resources to enhance their effectiveness and achieve organizational objectives.
- Budgeting: Prepares a fiscal year budget in partnership with the Office of the VP for College Relations. Reviews and approves expenditures, consulting with Finance and other authorities as appropriate.
Qualifications:
- Bachelor’s degree and a minimum of seven years of progressive experience in higher education advancement, with a strong understanding of fundraising principles and practices, or a combination of relevant education, training, certifications, and/or work experience. An Advanced degree in information management, data science, or a related field is preferred.
- Proficiency in system administration, networking, relational databases, programming, and documentation techniques.
- Excellent communication and interpersonal skills, with the ability to work effectively with diverse stakeholders.
- Preferred expertise with Ellucian by Colleague and Salesforce technology, preferably including experience with CRM migration projects.
- Exceptional leadership, judgment, and decision-making skills, with a proven ability to introduce and drive innovation in ways large and small through effective project management.
- Able to foster and enhance a thriving, culturally diverse, and inclusive learning community, while promoting a sense of belonging among students, alumni, faculty, and staff colleagues.
- Dedication to philanthropic support of higher education and alignment with the values and mission of the institution.
- Proactive approach to identifying and pursuing relevant learning and professional development opportunities to enhance organizational outcomes.
We know some job seekers may not apply for career opportunities unless they meet every qualification in the position description including the preferred qualifications. We are most interested in hiring the best staff and faculty colleagues, and recognize that a successful candidate may come from a less traditional career path. We encourage you to apply, even if you don’t believe you meet every one of our preferred qualifications.
Note: All new hires of Union College are subject to a thorough education, work experience, and criminal history background check.
Compensation
The annual salary range this position is $100,000 - $115,000. Except for roles with a set rate of pay, the wage/salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, and training. The stated hiring rate/range represents the College’s good faith and reasonable estimate of the rate/range of possible compensation at the time of posting.
We offer exceptional benefits including:
- Generous Vacation, Sick and Personal Time
- Winter Recess Break in Addition to Paid Holidays
- Healthcare, Dental, and Vision Insurance (Flexible Spending and Dependent Care Accounts)
- Free On-Campus Fitness Facility Access and Discounts for On-Campus Wellness Programs
- Employee Scholarships toward Certifications, Seminars, Training and Professional Development
- Pre and Post Tax participation in a 403(b) Retirement Plan
- Salary Continuation Program in the event of Disability
- Tuition Assistance Program for Employee, Spouse and/or Dependents
Accommodations
If you require an accommodation throughout the interview process, please don't hesitate to contact our Human Resources department at hr@union.edu or 518-388-6108. We are committed to ensuring that all candidates have equal access to opportunities and can participate in a fair and inclusive hiring process.
Diversity at Union College
Union College is an equal opportunity employer and strongly committed to student and workforce diversity. Increasing diversity on campus is a critical priority for Union, one that is integral to our mission of preparing students for a globally interconnected world. Union provides a blend of intellectual, social and cultural opportunities to facilitate the integrated academic, social and personal development of a diverse community. We value and are committed to a host of diverse populations and cultures including, but not limited to, those based on race, religion, disability, ethnicity, sexual orientation, gender, gender identity, national origin and veteran status. Union College is committed to providing access and will provide reasonable accommodation in its application process to individuals with disabilities that request such accommodations.
Union College
Officially chartered in 1795, Union College is the fifth oldest liberal arts college in the country. Located in the Capital District of New York State, Union is a highly selective residential and undergraduate college, home to 2,200 students and 220 faculty, and offering 44 majors. Union was the first liberal arts college to rethink the traditional liberal arts education and adopt an engineering curriculum. That pioneering approach continues today with an education that encourages students to work beyond the limits of disciplinary boundaries, allowing them to think globally and lead innovatively in a world where problem solving requires breadth across humanities, arts, social sciences, science, and engineering.
- Full Time
- Immediately
- Schenectady, NY 12308
- 5/13/24