As a Program Assistant, you will maintain patient-centered care for clients receiving services from the primary licensed Assertive Community Treatment (ACT) program from the referral and intake process through ongoing treatment and discharge. You will report to the Program Director and you will work primarily onsite.

Responsibilities:

• Develop and track a staff safety and monitoring system to include staff check-ins, and respond in case of staff or client incident.
• Responsible for managing medical records and supporting daily staff communication.
• Responsible for facilitating monthly billing reporting and needs, insurance eligibility, electronic clinical record reporting, and additional record and reporting needed to sustain program functioning.
• Maintain information of contact information for local service providers, first responders, community health agencies, housing, client and collaterals.
• Develop proficiency with the use of CAIRS system and assessment due dates for clients.
• Maintain hospitalization logs in the electronic clinical record to support billing functions.
• Manage the referral, intake, treatment, and discharge process for the ACT program on a daily basis
• Compile and obtain all required documents for referral so program director can review referral quickly for potential admission.
• Contact potential program participants to review the structure of program and client needs; schedule intake appointments by coordinating with program staff.
• Support the Director with routine reporting and auditing documentation for accuracy and completion.
• Communicate with program staff the results of audits and necessary documentation due.
• Compile program data in a comprehensive manner, tracking any program required data, which could include client demographics, referral source, number of sessions per week, number of hours per session, critical events such as hospitalization and outcomes
• Help develop program budgets, recording expenses, and tracking program spending
• Schedule Psychiatrist/Psychiatric Nurse Practitioner appointments as directed by Director.
• Record meeting minutes and develop reporting to be submitted to shareholders/referral sources.
• Ensure that all appointments are correctly scheduled for program. Compile reports for ACT program for clinicians related to the accuracy and timeliness of documentation.
• Complete and scan paper documents over to responsible Provider or attach to appropriate participant electronic clinical record.
• Welcome Participants/visitors to the office and monitor waiting area for any safety or comfort concerns and respond.
• Triage and manage the ACT main phone line, directing callers to the appropriate team member.
• Responsible for maintaining office supply inventory and communicating with Director for program needs
• Maintain the agency vehicle's cleanliness and fuel levels on a routine basis.
• Accompany ACT team members into the community when a safety concern exists as directed by the Director.

Requirements and Education:

• High School Diploma is required; Associate's degree and three years of related experience, preferred
• A valid NYS driver's license required.

Benefits

• Health care package: medical, dental, and vision
• Tuition reimbursement
• Paid time off
• Holiday Pay
• 401 (K) plan
• Life Insurance
• Loan repayment assistance
• Free training/CEU opportunities

About Northern Rivers

At Northern Rivers Family of Services, we work together to make a difference in our client's lives. Northern Rivers empowers children, adults, and families to change their lives and build stronger communities.

Northern Rivers Family of Services is an Equal Opportunity Employer. We hire great people from a variety of backgrounds, not because it is the right thing to do, but because it makes us stronger! All applicants will be considered for employment without attention to race, color, religion, sex, orientation, gender identity, national origin, veteran or disability status, or any other characteristic protected under applicable law. We cherish the unique contributions of our diverse staff and are building a culture where everyone has the opportunity to do the meaningful work.

Clinician, Positive Youth Program

As a Clinician in the Positive Youth Progression program, you will maintain a caseload of eight to ten youth and meet with each weekly. Positive Youth Progression provides six to nine months of home and community-based prevention services to youth who are at risk of being removed from their homes. The goals of the program are to prevent out-of-home placement for troubled youth and to avoid the juvenile justice system. You will report to the Program Coordinator and you will work with a partner (Clinical Case Manager) in a combination of on-site and remote with travel to client's homes is required (travel reimbursement offered).

Responsibilities:

• Complete assessment to identify the strengths and needs of the youth, caregiver and family.
• Develop treatment plans for the youth and families to help identify and meet their goals.
• Provide home and community-based clinical treatment coupled with supportive and skill based wrap around casework interventions based on assessment, planning and treatment with youth and their families
• A trauma-informed approach to service delivery and working with the clinical case manager to conduct family sessions
• Communicate with the youth’s family to monitor progress and support the family’s effort to keep the youth safe
• Ensure provisions of regular treatment plan meetings and services plan reviews to assess on going progress and identify any needed modification to treatment planning
• Coordinate services with service providers and collaterals involved with the youth and their family
• Complete paperwork within agency, count, and state guidelines.
• You will work Monday-Friday with flexible schedule that includes evenings and a rotating on-call schedule.

Your Experience and Qualification:

• Masters degree in social work, mental health counseling, or equivalent from an accredited graduate school program
• 0-2 years post-masters experience
• Experience working with at-risk youth and their families preferred
• Home and community based experience is a plus

Benefits

• Health care package: medical, dental, and vision 
• Tuition reimbursement 
• Paid time off 
• Holiday Pay 
• 401 (K) plan 
• Life Insurance  
• Loan repayment assistance 
• Free training/CEU opportunities

About Northern Rivers

At Northern Rivers Family of Services, we work together to make a difference in our client's lives. Northern Rivers empowers children, adults, and families to change their lives and build stronger communities.

Northern Rivers Family of Services is an Equal Opportunity Employer. We hire great people from a variety of backgrounds, not because it is the right thing to do, but because it makes us stronger!  All applicants will be considered for employment without attention to race, color, religion, sex, orientation, gender identity, national origin, veteran or disability status, or any other characteristic protected under applicable law. We cherish the unique contributions of our diverse staff and are building a culture where everyone has the opportunity to do the meaningful work.

As a Residential Youth Counselor, you will provide daily therapeutic care and programming according to agency policy and governing bodies' (DSS, OMH, JCAHO, etc.) requirements for elementary aged children.. You will work on-site on our Albany campus and will report to the Residential Supervisor.

Responsibilities:

Provide for the physical and psychological needs of clients, including physical safety, hygiene, clothing, food, cooking, medical care, and providing a reliable and nurturing environment.

1:1 Residential Counselor

• You will follow an individual youth’s 1:1 expectations plan, ICMP, and any safety plans in place.

• Engage the youth in activities and conversation that are age appropriate and at the appropriate developmental level.

• Document in writing a summary of each shift.

• Learn the history and specific issues associated with the youth who requires 1:1; will learn how to safely manage any crisis.

• Seek and obtain training in any particular area specific to the youth who requires 1:1care.

• Transport 1:1 client for medical, mental health, and other essential needs.

RC1

• You will must be able to work within trauma informed framework of program, including identifying and using coping/safety plans, maintaining consistency, providing regular routine, and controlling own response to youth.

• Engage and form positive relationship with all youth served.

• Complete all mandatory trainings according to programmatic guidelines.

• Display basic competency in TCI techniques.

• Follow outlined program routines, therapeutic plans of youth, and program rules and protocols.

• Work as part of a team including colleague residential counselors, clinicians, on line oncall, supervisors, and other administrative and functional support staff.

• Maintain respectful and appropriate communication with internal and external customers,including county workers, medical staff, parents etc.

• Complete and maintain documentation to meet programmatic and regulatory standards.

• Transport clients for medical, mental health, and other essential needs.

RC2

All of the above plus the following:

• You will facilitate groups/coached visitation, understanding and applying curriculum and appropriate practice models, i.e. DBT, SAY, etc.

• Take on specific leadership responsibilities for dorm/cottage, including coordinating activities, participating in program-wide committee.

• Must have the ability, skill, and knowledge to take a lead role in a team.

• Form positive relationships with more challenging youth and families.

RC3

All of the above plus the following:

• Display critical thinking and problem solving skills related to residential program needs.

• Display good judgment and decision making related to all program routines, therapeutic plans of youth, and program rules and protocols.

• Lead, delegate, and plan work for other team members.

Requirements and Education:

• HS Diploma/GED required.

• Experience working with emotionally disturbed population.

• A valid, clean driver's license is required.

• Must pass physical.

• Must be able to complete TCI training.

RC 1

Experience with emotionally disturbed population is preferred.

RC 2

At least six months of related experience is required with demonstrated competency in Level 1 essential job duties. One year of related experience is desired.

RC 3

At least one year of related experience is required with demonstrated competency in Level 2 essential job responsibilities. Two years or more related experience is desired.

Benefits

• Health care package: medical, dental, and vision

• Tuition reimbursement

• Paid time off

• Holiday Pay

• 401 (K) plan

• Life Insurance

• Loan repayment assistance

• Free training/CEU opportunities

About Northern Rivers

At Northern Rivers Family of Services, we work together to make a difference in our client's lives. Northern Rivers empowers children, adults, and families to change their lives and build stronger communities.

Northern Rivers Family of Services is an Equal Opportunity Employer. We hire great people from a variety of backgrounds, not because it is the right thing to do, but because it makes us stronger! All applicants will be considered for employment without attention to race, color, religion, sex, orientation, gender identity, national origin, veteran or disability status, or any other characteristic protected under applicable law. We cherish the unique contributions of our diverse staff and are building a culture where everyone has the opportunity to do the meaningful work.

As a Community Service Provider, you will provide home and community-based services to help children with emotional and mental health challenges. You will travel locally to work with children and families in their communities providing a core of rehabilitative services to ensure success, including non-licensed counseling and support for youth and family, skill building, peer support, caregiver support and advocacy, pre-vocational services and respite. You will report to a Community Service Provider Supervisor, and work onsite within the community, as travel is required and documentation may be completed remotely.

Responsibilities:

• Provide services within a Family-driven Care framework, including respecting family choice and voice, believing in each family’s potential to learn and grow, and utilizing strategies that empower families
• Work with family members to identify goals and objectives of treatment
• Provide services based on the needs as identified in the Treatment Plan
• Coordinate with the child and caregiver on the scheduling and provision of services
• Participate in relevant treatment meetings and attend all required trainings
• Complete all documentation

Requirements and Education:

• Bachelor's degree in a related field and at least two years of related experience OR
• Master's degree in Social Work, counseling, psych, or a related human service and at least one year of related experience
• Valid NYS Driver's License required

Benefits

• Health care package: medical, dental, and vision
• Tuition reimbursement
• Paid time off
• Holiday Pay
• 401 (K) plan
• Life Insurance
• Loan repayment assistance
• Free training/CEU opportunities

About Northern Rivers

At Northern Rivers Family of Services, we work together to make a difference in our client's lives. Northern Rivers empowers children, adults, and families to change their lives and build stronger communities.

Northern Rivers Family of Services is an Equal Opportunity Employer. We hire great people from a variety of backgrounds, not because it is the right thing to do, but because it makes us stronger! All applicants will be considered for employment without attention to race, color, religion, sex, orientation, gender identity, national origin, veteran or disability status, or any other characteristic protected under applicable law. We cherish the unique contributions of our diverse staff and are building a culture where everyone has the opportunity to do the meaningful work.