Veterans Wanted!
Golden West Technologies
  • Full Time
  • Immediately
  • 2727 N Plaza Dr, Rapid City, SD 57702
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$250 Sign-On Bonus!**

Internet Help Desk Technician

Do you like to:

Work with Computers    Help People   Learn New Technology

We have the job for you!

No experience is necessary—we provide paid training

Golden West Technologies is currently hiring Internet Help Desk Technicians at our Rapid City, SD Call Center!

Our team currently has part-time openings for daytime, night and weekend shift coverage!

We are able to work with many schedules and may have the shift that works best for you!

Starting up to $10.25/hr!

 

Description:

  • Provide great customer service by answer incoming calls from internet users
  • Assist customers with getting email or connecting to the internet 
  • Document your troubleshooting steps in our ticketing software

Qualifications:

  • Enjoy working with computers and be comfortable speaking on the phone
  • Have a minimum typing speed of 40 wpm.
  • Be familiar with standard operating systems like Windows and Mac OS
  • Willing to learn new technology
  • Have excellent written and verbal communication
  • Possess problem solving and multi-tasking skills
  • Be organized and pay attention to detail
  • Be at least 16 years of age
  • Must be able to complete a three to four week paid training period with no missed shifts or tardiness

Why join our team?

  • No experience is necessary—we provide paid training
  • Flexible schedules and a fun, friendly work environment
  • Starting wage up to $10.25/hour and be eligible for a raise every 6 months
  • Flexibility for downtime including Wifi and network access
  • Team incentives of catered food, BBQ’s, break room amenities and more!
  • Employee discounts for YMCA, AMC Theaters, Wa-Tiki and more local retailers
  • Resume building work experience and advancement opportunities

To learn more or apply, visit www.gwtis.com/careers or pick up an application at Golden West Technologies, 2727 N Plaza Drive, Rapid City.

Golden West is an Equal Opportunity Employer.   

Background Check and Drug Screen required.

Visit http://gwtis.com to learn more about Golden West Technologies.

See all current jobs at Golden West Technologies