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As a Case Manager, you will work with the children in care, the Department of Social Services, foster families, and birth families in the journey toward achieving permanency in multiple settings. You will report to the Program Coordinator and work on-site with some travel.
Responsibilities:
- Work with foster and birth families to coordinate all appointments for children, including providing transportation if another plan cannot be found.
- Attend all client-related meetings, including Counsel on Special Education, Termination of Parental Rights, staff meetings, service provider meetings, emergency meetings, court, and others.
- Facilitate meetings with other service providers.
- Support birth families including providing supervised visitation and feedback on parenting skills and communication regarding progress/problems of children in care and obstacles toward permanency.
- Participation in treatment and discharge planning.
- Regular case documentation.
Requirements and Education:
- Associate's Degree and two year of experience in social services, or equivalent education and experience.
- Ability to work night and weekend hours and be part of an on-call rotation to support foster families in after-hours crisis.
- Driver's license and reliable, safe, and clean transportation and a willingness to transport clients in own vehicle.
Benefits
- Health care package: medical, dental, and vision
- Tuition reimbursement
- Paid time off
- Holiday Pay
- 401 (K) plan
- Life Insurance
- Loan repayment assistance
- Free training/CEU opportunities
About Northern Rivers
At Northern Rivers Family of Services, we work together to make a difference in our client's lives. Northern Rivers empowers children, adults, and families to change their lives and build stronger communities.
Northern Rivers Family of Services is an Equal Opportunity Employer. We hire great people from a variety of backgrounds, not because it is the right thing to do, but because it makes us stronger! All applicants will be considered for employment without attention to race, color, religion, sex, orientation, gender identity, national origin, veteran or disability status, or any other characteristic protected under applicable law. We cherish the unique contributions of our diverse staff and are building a culture where everyone has the opportunity to do the meaningful work.
- Full Time
- Immediately
- Schenectady, NY 12304
- 1/30/26
As an Online/Oncall, you will ensure the security of campus and community residential locations, including working with staff, maintaining communication with resident’s family and guardians, and overseeing resident transportation needs. You will report to the Online/Oncall supervisor and you will work on-site.
Responsibilities:
- Oversee and ensure implementation of all applicable emergency systems, agency policies, and program procedures.
- Respond to crises within assigned Residential Program/locations. Ensure response follows agency policy and protocol appropriate to the situation, and ensure that the individual clients behavior management plan(s) are followed. Ensure any physical intervention is conducted following TCI standards. Ensure completion of all forms and appropriate documentation of every restraint.
- Provide support to teams when asked for behavioral interventions and events. Will direct the team in absence of residential supervisor and will be a source of training , supporting and modeling for other staff.
- Ensure the security of campus and community locations, responding to any security concerns. Conduct random checks of assigned locations to ensure safety of residents.
- Be the primary person in charge of calling the police for any resident considered missing, completing or ensuring completion of the Missing Person Report form and canceling Missing Person Reports upon a residents return.
- Ensure contacts have been made with the residents family and guardian for all significant incidents.
- Maintain regular entries in the Online/On call log regarding all significant events that occur, and provide the leadership with specific additional information as. Ensure completion of documentation for all significant incidents.
- Ensure significant incidents are called into the Justice Center as applicable.
- Serve as the central person in charge of off campus trips. Approve and log all off-campus trips and assure such trips have proper staff coverage.
- Oversee and transport clients for medical, mental health, and other essential needs.
- Check and assure that all visitors have prior approval to be on the grounds.
- Be available to hear and document any neighbor concerns.
Requirements and Education:
- Requires an Associate’s degree plus three years of experience, Bachelor’s degree preferred, OR HS plus at least five years of experience required.
- Drivers license is required.
- Must be able to pass the required physical.
- Must be able to complete and pass TCI training.
Benefits
- Health care package: medical, dental, and vision
- Tuition reimbursement
- Paid time off
- Holiday Pay
- 401 (K) plan
- Life Insurance
- Loan repayment assistance
- Free training/CEU opportunities
About Northern Rivers
At Northern Rivers Family of Services, we work together to make a difference in our client's lives. Northern Rivers empowers children, adults, and families to change their lives and build stronger communities.
Northern Rivers Family of Services is an Equal Opportunity Employer. We hire great people from a variety of backgrounds, not because it is the right thing to do, but because it makes us stronger! All applicants will be considered for employment without attention to race, color, religion, sex, orientation, gender identity, national origin, veteran or disability status, or any other characteristic protected under applicable law. We cherish the unique contributions of our diverse staff and are building a culture where everyone has the opportunity to do meaningful work.
- Full Time
- Immediately
- Albany, NY 12208
- 1/30/26
As a Case Manager, Regional Permanency Resource Center you will provide supportive services and case management services to adoptive, guardianship and kinship families so they are able to make informed decisions with regards to services and supports that best meet their needs. You will report to the Case Manager Supervisor. You will work in a hybrid environment with some travel to client's homes in the community.
Responsibilities:
- Function as a systems navigator to families who have adopted or who have children in guardianship or kinship care through the provision of case management.
- Meet with families in their home to assess needs
- Assess needs, conduct service planning, service plan implementation, service coordination, monitoring and follow-up, reassessment and review with the family via in-home or community monthly visits. Services include but are not limited to information and referral services; referral to legal services; attendance at family court dates; transportation; housing assistance; childcare; basic family needs (vital needs in emergencies and with expenses that are unforeseen); educational advocacy services; and facilitating appointments with social services, medical health providers, and mental health services.
- Respond to the request for in home support referrals for resources and services
- Provide crisis intervention supports when needed
- Work with family to access needed respite services
- Conduct follow up contacts with families at prescribed intervals
- Participate in family engagement activities
- Co-lead support groups
- Participate in training programs offered by the program as assigned
- Use lived experience to empathize and provide hope. Preference for someone with experience with kinship, adoption or guardianship as a youth or in a parenting role.
- Maintain records including required data collection information according to the program standards and expectations. Case Managers must maintain Evolv record with progress notes and all pertinent documentation, a discharge summary and post-case closure documentation.
- Participate as a trainer in programs in the community, to increase understanding of the needs of families who have adopted or have children in guardianship or kinship care
- Complete risk assessments as required by Northern Rivers Quality Management Department
Requirements and Education:
- Bachelor’s level degree in social work, psychology, or human services, or a bachelor’s level degree in any field with at least two years of case management experience; or an associate’s level degree in psychology or human services with at least two years of case management experience.
- Must be able to communicate effectively and develop positive working relationships
- A valid NYS drivers license
Benefits
- Health care package: medical, dental, and vision
- Tuition reimbursement
- Paid time off
- Holiday Pay
- 401 (K) plan
- Life Insurance
- Loan repayment assistance
- Free training/CEU opportunities
- Mileage reimbursement
About Northern Rivers
At Northern Rivers Family of Services, we work together to make a difference in our client's lives. Northern Rivers empowers children, adults, and families to change their lives and build stronger communities.
Northern Rivers Family of Services is an Equal Opportunity Employer. We hire great people from a variety of backgrounds, not because it is the right thing to do, but because it makes us stronger! All applicants will be considered for employment without attention to race, color, religion, sex, orientation, gender identity, national origin, veteran or disability status, or any other characteristic protected under applicable law. We cherish the unique contributions of our diverse staff and are building a culture where everyone has the opportunity to do the meaningful work.
- Full Time
- Immediately
- Albany, NY 12203
- 1/30/26
As a Case Manager, you will support clients in the Residential System and perform duties in collaboration with a clinician. You will report to the Case Management Supervisor, Residential and you will work onsite with community-based travel..
Responsibilities:
- Arrange and attend home visits
- Prepare transition plans
- Coordinate Independent Living Services
- Be the primary contact between Schools and Residential
- Coach family visits
- Complete various assessments, including FASP and SPR
- Complete accurate case notes and input the notes into Connections database
- Provide transportation for clients
- Maintain contact with DSS and family
- Function as a contributing member of the interdisciplinary treatment team
- Attend dorm meetings
- Attend treatment review meetings
Requirements and Education:
- Requires a HS Diploma/ GED
- Experience with individuals in care systems preferred.
- Must pass physical.
Benefits
- Health care package: medical, dental, and vision
- Tuition reimbursement
- Paid time off
- Holiday Pay
- 401 (K) plan
- Life Insurance
- Loan repayment assistance
- Free training/CEU opportunities
About Northern Rivers
At Northern Rivers Family of Services, we work together to make a difference in our client's lives. Northern Rivers empowers children, adults, and families to change their lives and build stronger communities.
Northern Rivers Family of Services is an Equal Opportunity Employer. We hire great people from a variety of backgrounds, not because it is the right thing to do, but because it makes us stronger! All applicants will be considered for employment without attention to race, color, religion, sex, orientation, gender identity, national origin, veteran or disability status, or any other characteristic protected under applicable law. We cherish the unique contributions of our diverse staff and are building a culture where everyone has the opportunity to do the meaningful work.
- Full Time
- Immediately
- Albany, NY 12208
- 1/30/26
As a Residential Assistant Supervisor, you will supervise staff who provide daily therapeutic care and programming according to agency policy and governing body standards and requirements. You will report to the Residential Supervisor and you will work onsite.
Responsibilities:
- Supervise program activity which will lead to the attainment of goals described within treatment plans
- Supervise and evaluate the work of residential staff assigned to residential programs.
- Work shifts on the unit as assigned, which could include variable shifts (several days and several evenings each week)
- Work as one of the staff within the staff-to-youth ratio on the unit
- Work as a role model for newer, less experienced staff
- Maintain records
- Participate in the training of residential staff
- Seek out training opportunities for all staff relevant to the work on the unit
- Participate in residential staff meetings
- Understand and apply the general framework and expected outcomes of the various treatment models used with the youth,
- Maintain safety and an environment that supports youth to be safe and make progress on the unit
- Make the unit a family-friendly place, where family members feel welcome and activities are planned that include family members. Teach, and then ensure, that staff persons treat family members with respect and listen to their concerns, document them, and pass them on to the appropriate clinician and administrator.
- Teach and ensure all staff members treat all youth, family members, collaterals, neighbors, and the general public with respect and dignity at all times. Everyone should be spoken to in a calm, rational voice, without rancor.
- Maintain the physical order of the building and therapeutic environment of the units
- Develop and maintain schedules within the assigned campus residential unit
- Help evaluate youth referred to the Agency for residential care
- Participate in the appropriate on call system
- Participate in the financial responsibilities of the residential unit following established guidelines
- Participate in and organize program and agency wide special events and services
- Oversee and transport clients for medical, mental health, and other essential needs
- Work with clinical staff to coordinate the implementation of treatment plans in the milieu
- Assist in crisis intervention
Requirements and Education:
- Requires an Associate’s degree plus three years of experience, Bachelor’s degree preferred, OR HS plus at least five years of experience required.
- Related experience with vulnerable populations and older adolescent population is required.
- Must have supervisory experience or demonstrated ability to manage a residential unit.
- Required to maintain TCI certification.
- A valid driver’s license and meet agency insurability standards for using agency vehicles and transporting youth.
- Must pass physical.
Benefits
- Health care package: medical, dental, and vision
- Tuition reimbursement
- Paid time off
- Holiday Pay
- 401 (K) plan
- Life Insurance
- Loan repayment assistance
- Free training/CEU opportunities
About Northern Rivers
At Northern Rivers Family of Services, we work together to make a difference in our client's lives. Northern Rivers empowers children, adults, and families to change their lives and build stronger communities.
Northern Rivers Family of Services is an Equal Opportunity Employer. We hire great people from a variety of backgrounds, not because it is the right thing to do, but because it makes us stronger! All applicants will be considered for employment without attention to race, color, religion, sex, orientation, gender identity, national origin, veteran or disability status, or any other characteristic protected under applicable law. We cherish the unique contributions of our diverse staff and are building a culture where everyone has the opportunity to do the meaningful work.
- Full Time
- Immediately
- Schenectady, NY 12304
- 1/30/26
As a Case Manager for Mobile Crisis, you will provide case management services to support the crisis intervention and follow-up plan for each client. These services will be implemented using a strength-based, trauma informed, systematic perspective, and will include coordination of services with clients, families, existing treatment providers and linkage to additional community-based therapeutic resources and supports. You will report to the Director of Crisis Services and will work onsite with community-based travel required.
Responsibilities:
Assist the Crisis Services leadership with coordinating all crisis services and perform other duties as directed.
Document all client-related communication, interactions, and contacts in progress notes.
Monitor/Manage Medical Record documentation needing to be attached to a client’s medical record
Assist the Crisis Services leadership in maintaining compliance of Medical Records.
Consult/Collaborate with community agencies to identify potential resources for our clients and families
Coordinate community referrals needed/recommended by the Mobile Crisis Team Leads
Monitor/Manage Data collection for reports and presentations as directed by Crisis Services leadership
Run statistical findings from data collection for Reporting purposes.
Monitor/Manage sufficient supplies, vehicles and building related operational needs for the program operations, submitting needs requests to the Director of Crisis Services.
Assist and monitor program billing practices
Other duties as assigned.
Requirements and Education:
Requires a Bachelor’s degree and at least one year of related experience.
A valid driver's license
Benefits
Health care package: medical, dental, and vision
Tuition reimbursement
Paid time off
Holiday Pay
401 (K) plan
Life Insurance
Loan repayment assistance
Free training/CEU opportunities
About Northern Rivers
At Northern Rivers Family of Services, we work together to make a difference in our client's lives. Northern Rivers empowers children, adults, and families to change their lives and build stronger communities.
Northern Rivers Family of Services is an Equal Opportunity Employer. We hire great people from a variety of backgrounds, not because it is the right thing to do, but because it makes us stronger! All applicants will be considered for employment without attention to race, color, religion, sex, orientation, gender identity, national origin, veteran or disability status, or any other characteristic protected under applicable law. We cherish the unique contributions of our diverse staff and are building a culture where everyone has the opportunity to do the meaningful work.
- Full Time
- Immediately
- Albany, NY 12208
- 1/30/26
As a Residential Supervisor, you are responsible for supervising staff who provide daily therapeutic care and programming according to agency policy and governing body standards and requirements. You'll report to the Program Manager and work on-site.
Responsibilities:
- Assist the Program Manager / Assistant Director in creating an energetic, creative, multi-disciplinary team of staff person to work cohesively and therapeutically with the youth and their families on the unit
- Design, implement and supervise program activity which will lead to the attainment of goals described within treatment plans
- Supervise and evaluate the work of residential staff assigned to residential programs.
- Maintain records as required
- Participate in interviewing and selection of new staff members
- Participate in training of residential staff
- Conduct residential staff meetings
- Understand and apply the general framework and skill building attached to various treatment models used with the youth, including DBT, CBT, Motivational Interviewing, ARC as a member of an interdisciplinary treatment team
- Follow, review and implement all agency policy and procedures to ensure all regulations are followed by employees.
- Make the unit a family friendly place, where family members feel welcome and activities are planned that include family members. Teach, and then ensure, that staff persons treat family members with respect and listen to their concerns, document them, and pass them on to the appropriate clinician and administrator.
- Maintain the physical order of the building and therapeutic environment of the units
- Develop and maintain schedules within the assigned campus residential unit
- Participate in the evaluation of youth referred to the Agency for residential care
- Participate in the appropriate on call system
- Oversee and/or transport clients for medical, mental health, and other essential needs
- Work with clinical staff to coordinate the implementation of treatment plans in the milieu
- Assist in crisis intervention as needed
Requirements and Education:
- Associate’s degree required, bachelor’s degree preferred
- 3 years of experience working with vulnerable populations/ adolescents required.
- Must have supervisory experience or demonstrated ability to manage a residential unit.
- Required to maintain TCI certification.
- A valid driver’s license and meet agency insurability standards for using agency vehicles and transporting youth.
- Must pass physical.
BENEFITS
- Health care package: medical, dental, and vision
- Tuition reimbursement
- Paid time off
- Holiday Pay
- 401 (K) plan
- Life Insurance
- Loan repayment assistance
- Free training/CEU opportunities
About Northern Rivers
At Northern Rivers Family of Services, we work together to make a difference in our client's lives. Northern Rivers empowers children, adults, and families to change their lives and build stronger communities.
Northern Rivers Family of Services is an Equal Opportunity Employer. We hire great people from a variety of backgrounds, not because it is the right thing to do, but because it makes us stronger! All applicants will be considered for employment without attention to race, color, religion, sex, orientation, gender identity, national origin, veteran or disability status, or any other characteristic protected under applicable law. We cherish the unique contributions of our diverse staff and are building a culture where everyone has the opportunity to do the meaningful work.
- Full Time
- Immediately
- Albany, NY 12208
- 12/26/25
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