The Lake Placid Lodge is looking for Front Desk Agents to serve as our guests’ first point of contact and manage all aspects of their accommodation. If you have a knack for customer service and work experience in the hotel industry, we’d like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests.

Responsibilities:

• Perform all check-in and check-out tasks
• Manage online and phone reservations
• Register guests collecting necessary information (like contact details and exact dates of their stay)
• Provide information about our hotel, available rooms, rates and amenities
• Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs

Requirements:

• Work experience as a Front Desk Agent, Receptionist or similar role
• Must be available to work a flexible schedule including days, nights, weekends and holidays
• Ability to reliably commute to Lake Placid
• Experience with hotel reservations software, like OPERA
• Excellent communication and organizational skills

About Us:

The Lake Placid Lodge is an upscale resort located in the heart of the Adirondack Mountains, situated on the shores of Lake Placid.

Website: https://www.opalcollection.com/lake-placid-lodge/

Benefits:

• Paid Time Off
• Affordable Health, Dental, and Vision Insurance
• 401(k) Retirement Plan
• Free Employee Meals (1 per shift)
• Opportunities for Advancement

Pay Range: $17-$20 per hour

Description

Administrative Assistant

Foster Care and Prevention

As an Administrative Assistant with Foster Care and Prevention, you will perform clerical and administrative functions such as drafting correspondence, scheduling appointments, organizing and maintaining paper and electronic files, and providing information to callers. You will report to the Program Coordinator and will work onsite.

Responsibilities:

• Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
• Operate office equipment such as fax machines, copiers, and phone systems, and use computers for spreadsheet, word processing, database management, and other applications.
• Greet visitors and callers, handle their inquiries, and direct them to the appropriate persons according to their needs.
• Maintain program shared electronic calendars and electronic case records in Evolv.
• Process staff requests for assistance with copying, correspondence, filing and mailings.
• Maintain work relationships with Agency colleagues and engage in constructive communication both within and outside the Agency.
• Have working knowledge of the program operations and functions.
• Follow Agency policies, procedures and guidelines.
• Maintain confidentiality in all administrative matters.
• Prepare monthly billing for foster care in Evolv.
• Other duties as assigned.

Requirements and Education:

• Associates degree preferred and two years of office related experience, or High School Diploma/GED with two or more years experience required

Benefits

• Health care package: medical, dental, and vision
• Tuition reimbursement
• Paid time off
• Holiday Pay
• 401 (K) plan
• Life Insurance
• Loan repayment assistance
• Free training/CEU opportunities

About Northern Rivers

At Northern Rivers Family of Services, we work together to make a difference in our client's lives. Northern Rivers empowers children, adults, and families to change their lives and build stronger communities.

Northern RiversFamily of Services is an Equal Opportunity Employer. We hire great people from a variety of backgrounds, not because it is the right thing to do, but because it makes us stronger! All applicants will be considered for employment without attention to race, color, religion, sex, orientation, gender identity, national origin, veteran or disability status, or any othercharacteristicprotected under applicable law. We cherishthe unique contributions of our diverse staff and are building a culture where everyone has the opportunity to do the meaningful work.

Qualifications