Summary Profile: The Clerical Assistant (CA) is a highly organized person committed to helping a company’s office run smoothly. This entry-level position is made for a team player who can step in wherever necessary and knows that every duty is important to OIF’s overall success. The CA helps other office staff in performing a wide variety of administrative duties and program support activities. The CA works with the Administrative Coordinator and Case Worker in coordination and completion of various community projects and/or events.

Specific Responsibilities:
• Performs research and analysis on specific issues related to DHS licensing requirements.
• Independently prepares reports on analysis when requested by CEO.
• Ensures that operations are in compliance with the State of Minnesota Department of Health & Human Services policy provisions and standards.
• Works with Administrative Coordinator on various clerical tasks.
• Organize, prepare, and facilitate annual training for all staff.
• Learn duties and responsibilities of Case Worker resident intake process.
• Assist Case Worker with responsibilities to cover as needed.

Qualifications and Education Requirements
• Must be dependable, responsible, honest, and experienced.
• Higher education such as college credits or a degree is preferred with some clerical training.
• Previous experience in an office setting, with good written and verbal communication skills.
• Highly organized and detail-oriented with the ability to work independently.
• Able to follow company policies and procedures.
• Must maintain ongoing education provided by OIF or an outside educator.
• Must be First Aid / CPR certified (provided by employer)

Preferred Skills
• Strong communication skills, coordinating skills, and extremely self-motivated.
• Ability to organize resources and establishing priorities.
• Knowledge of office management principles and procedures.
• Skill in the use of database management, word processing, spreadsheet,
and/or presentation software, (i.e. Microsoft Office Suite, including Word, PowerPoint, and Excel)
• Experience using email services, such as AOL and eFax
• Experience with common office equipment, such as modern phone systems, printer/fax/copy machines
• Comfort multitasking and handling multiple requests from different individuals and departments
• Ability to work quickly (when necessary) and in a potentially high-stress environment at times

Agreement with Program Philosophy:
 People who are homeless, use drugs and may live with a mental health issue can successfully keep and maintain their housing.
 Recovery from substance addiction and mental health issues is possible.