Veterans Wanted!
Garden City Plumbing and Heating, Inc
  • Full Time
  • Immediately
  • 3955 Flynn Lane, Missoula, MT 59808
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Take your career to the next level!

Call Center & Sales Manager

Take your career to the next level, as the Call Center & Sales Manager at Garden City Plumbing & Heating!

In exchange for your experience and professionalism, we will provide you with:

  • Great pay!
  • Company phone
  • 401K with company match
  • Company Paid Life Insurance
  • Medical, dental, vision, supplemental life, and disability insurance options
  • HSA with company match
  • Paid Holidays
  • PTO
  • Work with a team that puts employee and customer satisfaction first

What you will do:

  • Develop a culture of growth and performance
  • Oversee all customer concerns with timely resolution. Demonstrate 100% customer satisfaction with all customers.
  • Manage staff that books and schedules service calls
  • Achieve booked calls and sales goals
  • Support installation team to ensure highest quality installations while achieving company financial goals
  • Manage financial responsibilities including payroll, account payable, and account receivable

What is required:

  • Previous management experience
  • Ability to manage inter-department relationships
  • Ability to hold in person training seminars and handle large groups of team members
  • Able to self-navigate through the Nexstar web site materials and videos to use for trainings
  • Able to deal with upset customers and deescalate situations
  • Staffing experience including interviewing, hiring, and retention
  • Pre-employment drug test, background check & pre-employment physical

 

"Your talents are unique. At Garden City, our goal is to provide you with the opportunity and resources to utilize your gifts and maximize your potential." -Bill Schaff, President

Interested in learning more? Apply Today!

www.gardencityplumbing.com/careers