Ochsner LSU Health Shreveport
  • Full Time
  • Immediately
  • Shreveport, LA
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Mgr-Clinic Operations - ENT Clinic - Full Time

We’re about creating exceptional experiences for both our patients and our employees.  Partnering with the LSU School of Medicine, our goal is to provide high-quality patient care within a setting that advances medical science through research and educates the next generation of leaders in healthcare.  We are committed to providing opportunities for our staff that develop and grow careers in a compassionate team-oriented environment focused on patients first. 

At Ochsner LSU Health System of North Louisiana, whether you work with patients every day or support those who do, you are making a difference and that matters.  Come make a difference at Ochsner LSU Health System of North Louisiana and discover your future today!

The Manager manages and oversees the daily operations of the clinics and provides reports, as necessary, to administration.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.

This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at Ochsner's discretion.

Education 

Required -  High School Diploma or equivalent

Preferred - Bachelor's degree in Healthcare, Business Administration or related field


Work Experience

Required - High School diploma with 7 years related health care experience including 2 years of supervision or management experience OR Bachelor's degree with 3 years of related healthcare experience including 2 years of supervision or management experience.

Knowledge Skills and Abilities (KSAs)

  • Must have computer skills and dexterity required for data entry and retrieval of patient information.  
  • Effective verbal and written communication skills and the ability to present information clearly and professionally to varying levels of individuals throughout the patient care process.
  • Must be proficient with Windows-style applications, various software packages specific to role and keyboard
  • Financial acumen in order to manage within a budget and understand financial statements sufficient to analyze trends and make recommendations


Job Duties

  • Manages systems and relationships to ensure quality care, safety, regulatory compliance and patient satisfaction.
  • Determines appropriate staffing levels and interviews, hires, onboards, conducts performance reviews and works with Human Resources on progressive discipline of employees within practice unit(s).
  • Acts as practice unit liaison for System-wide information distribution and feedback.
  • Monitors and distributes monthly or ad hoc operating reports to all providers and reviews information monthly with departmental physician leader and Director.
  • Assists with growth through business planning and special projects.
  • Manages the Physical & Technology Infrastructure


Other related duties as required.  The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time.


Remains knowledgeable on current federal, state and local laws, accreditation standards or regulatory agency requirements that apply to the assigned area of responsibility and ensures compliance with all such laws, regulations and standards.


Complies with the Ochsner Health System Compliance & Privacy Program and Standards of Conduct, including the immediate reporting of any known or suspected unethical or questionable behaviors or conduct; patient/employee safety, patient privacy, and/or other compliance-related concerns.

Ochsner is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

Physical and Environmental Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Sedentary Work - Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull, or otherwise move objects. Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.


Must be able to sit for prolonged periods of time.
Must be able to travel throughout and between facilities.
Must be able to work a flexible work schedule (e.g., more than 8 hours a day).

Normal routine involves no exposure to blood, body fluid or tissue and as part of their employment, incumbents are not called upon to perform or assist in emergency care or first aid.

There is no occupational risk for exposure to communicable diseases

Are you ready to make a difference? Apply Today!

Ochsner LSU Health System of North Louisiana endeavors to make our site accessible to all users.  If you would like to contact us regarding the accessibility of our website, or if you need an accommodation to complete the application process, please contact our HR Employee Service Center at 504-842-4748 (select option 1) or careers@ochsner.org. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

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