Privacy Policy


This Privacy Policy covers how RegionalHelpWanted, Inc. and its subsidiaries and affiliated companies (collectively "RHW") treat personal information that RHW collects and receives. RHW is committed to providing you with a safe, secure environment from which you can confidently register, apply for jobs and utilize other career and recruitment related services. Personal information is information about you that is personally identifiable like your name, address, email address or phone number, and that is not otherwise publicly available. This Privacy Policy sets forth the online data collection and usage policies and practices that apply to the RHW Websites and does not apply to information we collect in any other fashion. Each time you visit the Site or provide us with information, you are, by doing so, accepting the practices described in the Privacy Policy at that time. You agree that by using the Site you are expressly and affirmatively consenting to our use and disclosure of the information that you provide, and consenting to receive e-mails, as described below in this Privacy Policy.

If you access any of the RHW Websites from Canada, you agree that by using the Site, you are expressly and affirmatively consenting to the transfer of your data out of Canada to the United States and acknowledge that United States governments, courts of law enforcement or regulatory agencies may obtain disclosure of your data through the laws of the United States.

The information we gather on the RHW Websites may be shared within the RHW subsidiaries and affiliated companies in order to deliver the products and services we offer to employers such as searches for job seekers or in order to undertake analysis of our database. "Affiliated companies" means entities that control, are controlled by or are under common control with RegionalHelpWanted, Inc.

The RHW Websites contain links to other Websites over which we have no control. We are not responsible for the privacy policies or practices of other Websites to which you choose to link from our RHW Websites. We encourage you to review the privacy policies of those other Websites so you can understand how they collect, use and share your information.

Collection and Use of Personal Information by RHW

You can use our Sites without revealing any information about yourself. In this case, we gather or may gather certain information about your use of our Sites, such as what areas you visit and what services you access. Our Web server may collect the following information about your computer hardware and software: IP address, domain name, browser type and version, operating system type and version, the referring Website, the Website you visit next and access times.

This information is used to evaluate different aspects of the RHW Websites, including monitoring Site performance for systems administration purposes, improving the functionality of the Sites, and reporting aggregate information to our clients and prospective customers (e.g. how much traffic we get to the Site). Statistics about traffic patterns and Site usage are reported on an aggregate basis only and do not include any personal information that identifies individuals.

When you register on RHW, we require the following information from you: name, contact information, email address, and other career related data which varies by site. You may also be asked to provide a copy of your resume for our database.

We use this information to:

  1. provide job seeker data to employers when the job seeker applies to one of their job postings
  2. provide resumes database access to searchable resumes for employers/customers with database access; job seekers have the ability to control the confidentiality of their resume within the searchable database
  3. provide advertisers with aggregate information about our job seeker database
  4. provide services to job seekers based on their demographics and preference (job alerts, newsletters, etc.)
  5. provide Website developers with information that will enable them to develop appropriate content, features and services

Please remember that if you post any of your personal information in public areas of the RHW Site, such as in online forums or chat rooms, such information may be collected and used by others over whom RHW has no control. We are not responsible for the use made by third parties of information you post or otherwise make available in public areas of the RHW Site.

We attempt to limit access to our searchable resume database (or copies thereof) only to paying employers, recruiters, hiring managers, and human resource professionals, as well as law enforcement and national security agencies, but cannot guarantee that other parties will not gain access to this database. We are not responsible for the use made of resumes by third parties who access such resumes while they are in our searchable database. You may remove your searchable resume at any time; but, employers, recruiters and others with jobs you have replied to online or who have paid for access to the RHW resume database or to obtain a copy of that database or have paid for access, as well as parties who have otherwise gained access, may have retained a copy of your resume or profile in their own files or databases. We are not responsible for the retention, use or privacy of resumes or profiles in these instances.

Your job application history may be retained on some sites. You are able to see your job application history for a limited time, to enable you to see which jobs you have recently applied for. Only you and RHW employees are able to see your job application history. Any employers with job postings you replied to may also be able to view that apply for a limited time online. Should you choose to remove your resume from our searchable database, we will remove your resume from our externally visible system. Please note that a copy of any information that you have provided may remain in back-up storage for some period of time after your deletion request. However, the information that remains in back-up storage is not accessible on the Internet and does not contain any personal identifying information.

Some job postings on the RHW Websites link directly to the employer's Website and require you to enter your information into their system in order to apply. In such cases, you will be providing your resume directly to the employer and your resume will be subject to their privacy policy. RHW is not responsible for the privacy practices of such employer.

We may also use your contact information to send you emails about updates to the RHW Website or new features or services offered by RHW or our business partners or to contact you about your opinion of current products and services or potential future products and services. You have the option to decline to receive such information from RHW online.

We reserve the right to send you certain communications relating to RHW, such as service announcements, administrative messages, information about specific job opportunities and your interests (such as relevant job alerts, services, educational or career development opportunities), and the RHW newsletters that are considered part of your RHW account. Should you choose to submit feedback to RHW, such feedback becomes our property and we can use such feedback (such as job seeker testimonials) for marketing purposes or to contact you for further information.

You can access, update or edit your account at any time by logging on with your login/username and password. This includes changes to your registration information, resume(s), preferences, job alerts and newsletters. If you have forgotten your password, you can use the "Forgot Password" functionality on the Websites. If you require assistance, you can contact our service team by using the "Contact Us" link on the Websites.

RHW reserves the right to deactivate or delete a job seeker file at our discretion.

We do not disclose your personal information to third parties, or your combined personal and demographic information or information about your use of RHW, except as set forth below.

  1. We disclose information to third parties if you consent to such disclosure. For example, if you indicate that you would like to receive information about the opportunities, products or services of third parties at the time you register, we supply your contact information to third parties such as employers, recruiters, data aggregators, marketers or others for the purpose of sending you e-mail or otherwise communicating with you. We use data we have about you (such as the interests and preferences you have expressed) to determine whether you might be interested in the opportunities, products or services of a particular third-party.
  2. We disclose information to companies and individuals we employ to perform functions on our behalf. Examples include hosting our Web servers, analyzing data, providing marketing assistance, processing credit card payments and providing customer service. These companies and individuals will have access to your personal information as necessary to perform their functions, but they may not share that information with any other third party.
  3. We disclose information if legally required to do so, if requested to do so by a governmental entity or if we believe in good faith that such action is necessary to: (a) conform to legal requirements or comply with legal process; (b) protect our rights or property or our affiliated companies; (c) prevent a crime or protect national security; or (d) protect the personal safety of users or the public.
  4. We disclose and transfer information to a third party who acquires all or a substantial portion of our business, whether such acquisition is by way of merger, consolidation or purchase of all or a substantial portion of our assets. In addition, in the event we become the subject of a bankruptcy proceeding, whether voluntary or involuntary, we or our trustee in bankruptcy may sell, license or otherwise dispose of such information in a transaction approved by the bankruptcy court. You will be notified of a sale of all or a substantial portion of our business to a third party via email or through a prominent notice posted on the RHW Websites.
Other Uses of Information

We also share aggregated anonymous information about visitors to RHW with its clients, partners and other third parties so that they can understand the kinds of visitors to the RHW Websites and how those visitors use the RHW Websites.

We supply technology, hosting and related services to other leading companies and associations to power recruitment areas on their Websites (sometimes referred to as "Hosted Career Sites"). Personal and/or demographic information supplied by you in Hosted Career Sites becomes part of the RHW database, but it is not accessible by anyone other than you, RHW and the company/association concerned without your consent. If you attempt to register with RHW after registering with a Hosted Career Site, RHW will recognize your information and you will be able to use the information you provided to the Hosted Career Site in your MyRHW account registration.

Information gathered on a page in a Hosted Career Site or on a co-branded page may become the property of the other company or of both us and the other company. In that instance, the use of such information by the other company will be subject to the privacy policy of that company. We are not responsible for that company's use of your personal or demographic information.

If you apply for a position on an RHW site or through a Hosted Career Site, you may be asked to provide information on your gender, race or other protected status where permitted by applicable law. Some employers are required by law to gather this information from job applicants for reporting and record-keeping requirements. You should understand that if provided, this information will be used by employers only in accordance with applicable law and will not be used in making any negative employment decisions. All information provided will be kept separate from your expression of interest in any job opportunity. Providing this information is strictly voluntary and you will not be subject to any adverse action or treatment if you choose not to provide this information.

Use of Cookies

We use "cookies" to help us personalize and maximize your online experience and time online. A cookie is a text file that is placed on your hard drive by a Web page server. They are not used to run programs or deliver viruses to your computer. Cookies permit RHW to recognize you when you access an RHW Website, thus enabling us to deliver a more personalized experience.

Cookies are used to help us measure the number of visits, average time spent, page views, and other statistics relating to your use of the Website. If you are searching, a cookie is used to carry the search request data from the request page to the results page. This cookie, by itself, does not tell us your email address or who you are. If you register with RHW, cookies assist us in recognizing you on subsequent visits and recall your specific information (e.g. user name or password).

You can adjust the settings on your Web browser to decline all cookies, if you prefer. You may also be able to modify your browser settings so that you are notified each time a cookie is tendered and decide to accept or decline it. Declining cookies may hinder the performance of the RHW Websites.

Data usage

Notwithstanding any other provision, we may also engage a data provider who may collect web log data from you (including IP address and information about your browser or operating system), or place or recognize a unique cookie on your browser to enable you to receive customized ads or content.

These cookies contain no personally identifiable information. The cookies may reflect de-identified demographic or other data linked to data you voluntarily have submitted to us, e.g., your email address that we may share with a provider solely in hashed, non-human readable form.

To opt-out of these data provider cookies, please go to

Security of the Personal Information

We have implemented reasonable technical and organizational measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration or disclosure. However, we cannot guarantee that unauthorized third parties will never be able to defeat those measures or use your personal information for improper purposes. We instruct our employees with access to your personal information that it is to be used only in adherence with the principles set forth in this Privacy Policy. Employees who misuse customer personal information may be subject to disciplinary action.

The privacy provisions described in this Privacy Policy apply to the resume registration and job seeking portion of the RHW Websites only. When users voluntarily and publicly disclose personal information as part of their participation in a discussion group, the provisions contained in this Privacy Policy do not apply.


The RHW Websites are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

Changes to Privacy Policy and Complaint Procedure

If we decide to materially change our Privacy Policy, we will post those changes through a prominent notice on the RHW Websites so that you will always know what information we gather, how we might use that information and to whom we will disclose it.

We keep personal information as accurate, complete, current and relevant as necessary for the identified purposes. As noted above, a user may amend their personal information at any time. An individual may also challenge the accuracy and completeness of the personal information handled by us and have such information amended. An individual may also request access to their personal information. If at any time, you have questions, concerns or complaints about this Privacy Policy or believe that we have not adhered to this Privacy Policy, please feel free to contact our Privacy Officer, at 800-365-8630.

RHW will inform individuals who make inquiries or lodge complaints about its inquiry or complaint procedures, as applicable. If a complaint is found to be justified, we will take appropriate measures, including, if necessary, amending our policies and practices.

For more information about your personal privacy rights under Canada's Personal Information Protection and Electronic Documents Act or to file a complaint with the Privacy Commissioner of Canada, please contact the Privacy Commissioner of Canada at or by calling 1 800 282 1376.

Contact Information

RegionalHelpWanted, Inc. is a Delaware corporation with its principal place of business at 11 Abrams Road, Central Valley, NY 10917. RegionalHelpWanted, Inc.'s subsidiaries and affiliated companies have principal places of business in the United States and Canada.

Thank you for using RHW.

Effective Date: July 14, 2015