DOCSIS Integration Test Engineer
Charter Communications is America’s fastest growing TV, internet and voice company. We’re committed to integrating the highest quality service with superior entertainment and communications products. Charter is at the intersection of technology and entertainment, facilitating essential communications that connect 24 million residential and business customers in 41 states. Our commitment to serving customers and exceeding their expectations is the bedrock of Charter’s business strategy and it’s the philosophy that guides our 90,000 employees.
The Advanced Engineering department resides in the Charter Technology Engineering Center (CTEC) facilities in Englewood, CO and oversees the design and architecture of Charter’s multi-billion dollar network infrastructure. We investigate, select, develop, and integrate technologies and solutions that meet the needs of the company for short, medium and long term initiatives. This includes the delivery of the technology plan and future architecture for Voice, Video, Data, Optical, Commercial, Cloud, CPE, Network and Access.
Assists in the planning, forecasting, implementation, and identification of resource requirements for network systems of high complexity. Designs and establishes protocol compatibility standards, develops and implements network enhancements and makes recommendations for improvement. Responsible for implementation of network architecture and designs.
Major Duties and Responsibilities
Work with engineering team to review firmware requirements and provide feedback
Work with other team members and engineering groups to identify hardware and software testing requirements
Participate in weekly bug classification and prioritization
Participate in test plan creation
Establish test network environments as documented in test plans
Perform Proof of Concept testing in multiple environments
Document results and review with designated teams or vendors as needed
Work with vendor and Charter engineers to resolve issues discovered during testing; develop and document workarounds where possible, and assist operations team with implementation and escalations as needed
Participate in Operational handoff review activities
Evaluates new products, performs network problem resolution.
Works on one or more projects as a project team member, occasionally as a project team lead.
Accomplish the above tasks within allotted project timelines
Other duties as required.
Candidates should have at least 2 years of hands-on network engineering experience, preferably with a cable Multiple System Operator (MSO) or Internet Service Provider (ISP).
Experience with test methodology and tools are required.
Experience with CPE and/or CMTS is strongly desired.
Candidates must have a thorough understanding of DOCSIS and provisioning, including TR069.
Experience with IP routing, IP multicast, streaming video, wireless, Voice over IP (VoIP), and/or home networking is desired.
Experience with automation, databases, scripting, and system administration is a plus.
Candidates must demonstrate strong written and verbal communication skills.
The candidate must be a team player, with an inherent ability to work well under tight timelines, and have strong problem solving capabilities.
Will be required to share experience, skill, and talents with associates.
Will be expected to work well with minimal supervision.
Ability to work in a team environment
Proficient knowledge of related industry specifications and standards IEEE, ANSI, Fiber (Multimode, Single mode, UTP, etc.), Bridging, Switching, Routing, Ethernet and Transport technologies and protocols
Proficient knowledge in network design, network architecture, protocols and network topology
Proficient knowledge in using ticketing and software tools to support the current operations.
Proficient knowledge of basic network devices and basic network appliances
Proficient knowledge of network designing software, such as Visio
Ability to perform duties in a very fast pace environment and ability to learn new technology quickly
Knowledge of Microsoft Office
Bachelor's Degree in Computer Science, Electrical Engineering, or related field or equivalent work experience
Related Work Experience (Number of Years)
DOCSIS experience 5
May work in Network Lab environment
Occasional travel as required
Some travel required