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  • Full Time
  • Immediately
  • Waco, TX
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Spectrum Direct Sales Supervisor

The SpectrumDirect Sales Supervisor will support and assist the Spectrum Direct Sales Manager by managing the day to day activities of the Spectrum Direct Sales Department.

  • Actively and consistently support all efforts to simplify and enhance the customer experience
  • Responsible for meeting and exceeding budgeted sales goals
  • Supervise a team of Direct Sales staff and service partner personnel. Direct reports may include Sales Representatives as well as service partners. May also manage other sales resources as assigned
  • Recruit, interview, hire and train Direct Sales staff
  • Support of Direct Sales staff will consist of approximately 70% field work and 30% office work
  • Communicate territory assignments to residential sales representatives
  • Monitor the payroll process and ensure timely and accurate approval of all commissions payment
  • Handle employee relation issues, including performance appraisals, coaching, safety training, etc.
  • Assist with budget preparation and provide input on marketing issues and sales offers
  • Perform other duties as requested by supervisor
Skills/Abilities and Knowledge
  • Ability to read, write, speak and understand English
  • Ability to travel (including during inclement weather) to and from assigned territories and company facilities using a reliable personal vehicle
  • Ability to work outside for extended periods in any season and/or during inclement weather
  • Familiarity with computer operating systems, a myriad of consumer and commercial communications devices (e.g., PDAs, smartphones, routers, modems, converters, and wireless devices), and computer software applications
  • Ability to complete documentation accurately
  • Bachelor's degree in business or marketing, or equivalent experience preferred
Related Work Experience
  • Minimum of 1 year experience in outside sales
Certifications and/or Licenses
  • Valid driver's license, satisfactory driving record within Company required standards and auto insurance
Skills/Abilities and Knowledge
  • Knowledge of Direct Sales practices
  • Experience with consumer education of products and services
  • Knowledge of cable or telecommunications services
  • Vision ability close vision, peripheral vision, and ability to adjust focus
  • Related Work Experience
  • Sales Supervisory experience preferred, .5+ years

  • Field and Office environment
  • Outside field environment with exposure to inclement weather
  • Travel as required
  • Must be able to work evenings and weekends
Occasionally required to work overtime as the business needs dictate

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