The Reynolds and Reynolds Company
  • Part Time
  • Immediately
  • Houston, TX
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Come Join A Winning Team!

Part-time Desktop Support Technician

Position description:

$11.00 PER HOUR | CAN WORK UP TO 29 HOURS PER WEEK

The Desktop Support Team provides in-house technical PC software support to all levels of associates including management (we support 1800 + desktops and 300+ servers) via phone. You will respond to user calls and trouble reports in addition to communicating with associates to determine the nature of a problem and course of action to resolve all PC, mobile communication device, printer, and LAN/wireless issues. Other responsibilities may include building and configuring PCs and laptops to ship out to remote associates. You will conduct audits for unlicensed software and assist with in-house projects as needed; including running and terminating infrastructure and patch cabling (CAT5E, RG-59, etc.).

Requirements:

  • Basic PC setup and configuration knowledge
  • Able to handle high stress and have a "want to work in the field" attitude
  • Outgoing, team oriented & goal driven
  • A+ certification preferred
  • Some hands on experience with PC operations
  • Strong verbal communication skills