- Full Time
- 11.00-12.00 Hour
- 2644 Pennsylvania Ave,, Dubuque, IA 52001
Member Support Specialist
Customer Service / Member Support Speicialist
Do you envision yourself working in a collaborative environment with open communication; where your innovative ideas are valued and employees are enthusiastic about making a difference? Do believe in providing the highest level of customer service?
If you answered "yes" to these questions, we have the job for you.
As our Member Support specialist, you serve as the first point of contact answering members inquiries and questions, via phone, email or other written communication. You are responsible for providing the highest level of customer service to all members and customers, both external and internal. You will support recruitment efforts and convert prospective (leads) to registered members, by providing information on the benefits of joining Girl Scouts. for both girls and adults. In your role, you will be responsible for securing increased membership in the Girl Scout Organization.
Applicants must have:
- Prior Customers Service experiences, call center experience helpful.
- Have a sales mentality and are goal driven.
- Willingness to work occasional nights and weekends
This is a full-time position including benefits and a very generous time-off package.
At Girl Scouts we are dedicated to the pursuit of building girls of courage, confidence and character! For over 100 years we have continuously developed the citizens and leaders of the next generation. Join us in making a difference in a girls' life!