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Solution Architect

We believe success comes from creative collaboration, hard work, innovation and passion. We take great pride in the fact that our employees have made Linium an internationally recognized company. We seek likeminded individuals that believe in community first, corporate stewardship and commitment to our customers and our team. If you are looking for challenging, engaging work and relish the opportunity to help businesses succeed, we would love to hear from you!

Linium is currently recruiting for a ServiceNow Solution Architect to join our Linium team! The Solution Architect is primarily responsible for supporting the successful implementation of ServiceNow solutions to Linium customers, configuration and customization of ServiceNow solutions, and following best practices to improve delivery of Linium's projects.

Additional duties of the role:
  • Work with Linium clients to present implementation vision
  • Create technical best practices to improve delivery, efficiency and quality of Linium's projects
  • Assist with technical challenges across a portfolio of complex projects
  • Configuration and customization of ServiceNow
  • Development of required client specific reporting
  • Development of requirement integration components Prepare all technology related client facing and internal deliverables
  • Provide technical design and leadership and ensure the highest standard of technical quality

Successful candidates will possess the following skills and experience:
  • At least 5 years' of experience in hands-on ServiceNow (either system administration, User Interface modification or architectural knowledge) meeting client requirements and performing system tuning
  • At least 5 years' of experience in programming JavaScript or other related technologies
  • At least 5 years' experience in developing on the ServiceNow platform including the customization of the core applications such as Incident, Problem, Change, and Service Catalog
  • Experienced in leading other technical team members to a desired solution—requirements review, code reviews, support and coaching
  • At least 5 years of experience in demonstrated communication and interpersonal skills; written and oral
  • At least 5 years of experience in/with ITIL
  • Experience with the configuration of applications, modules, user interface, tasks, emails and events
  • Understanding of packaging and migration of configurations
  • Ability to tailor existing ITIL workflows to customer requirements using workflow editor
  • Design of custom reports knowledge, and basic data loading principles
  • At least 3 years of experience as an Architect or Solutions lead on ServiceNow Implementations projects.

Why Work With Linium?
Linium, a Master Solutions Partner of ServiceNow, is a globally recognized firm with over 16 years of experience in consulting, recruiting and managed services. Named one of the fastest growing companies by Inc. Magazine for the past 5 consecutive years, we deliver the most comprehensive solutions encompassing people, process, and platforms to change the way people work.

Learn more at, or LinkedIn

For more details on this role contact:
Jaime Toolan, Sr. Talent Resource Manager @ 518-689-3155 or

As an Equal Opportunity / Affirmative Action Employer, by choice, Linium will not discriminate in its employment practices due to an applicant's race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender identity or expression, age, national origin, marital status, citizenship, physical and mental disability, criminal record, genetic information, predisposition or carrier status, status with respect to receiving public assistance, domestic violence victim status, a disabled, special, recently separated, active duty wartime, campaign badge, Armed Forces service medal veteran, or any other characteristics protected under applicable law. 


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