Family Owned Company!
Customer Service Representative
We are a family owned and operated company for over 85 years and believe the key to success is to provide the best customer service as possible. We are seeking a person with great customer service skills and mindset with an outgoing personality. Must be highly detailed orientated and focused. Candidate must have strong work ethic and work well in a team- setting with a friendly and pleasant personality.
· Answering inbound phone calls as well as making outbound calls for follow-up and sales leads.
· Assist customers in scheduling deliveries, services and handling billing questions as well as processing payments.
· Mailing, Scanning, Faxing and other general office duties.
· Communicating efficiently and working closely with various departments and management.
· Building relationships with customers, and retaining customer satisfaction.
Full time position Monday through Friday 8:30am to 5:00 pm and rotating Saturday 7am-1pm shift. Mandatory overtime in the winter with hours of 8:30am- 6:00pm Monday through Friday.
· Medical coverage
· Dental & Vision coverage
· Bonuses along with yearly reviews and raise potential