Who we are

Founded in 1824, Rensselaer Polytechnic Institute (RPI) is the first technological research university in the United States. We bring creativity, science, and technology together to address society's greatest challenges. We cultivate exceptional problem-solvers by immersing them in a culture of rigorous inquiry, disciplined practice, and hands-on application. Our strategic plan, RPI Forward, charts a pioneering course for the next era of RPI. Explore the RPI Forward plan. ↗︎

Nestled on a beautiful 275-acre campus in upstate NY, RPI is home to five schools, 32 research centers, three makerspaces, an observatory, one of the world’s fastest supercomputers, and the IBM Quantum System One - the first university-based quantum computer in the world. 

With top notch employee health and retirement benefits, Rensselaer offers its full-time employees a generous paid time off program, tuition remission, and opportunities for career growth. 

Job Summary

The Logistics Assistant is responsible for performing basic logistics tasks, including shipping, receiving, inventory control, and materials handling. The logistics assistant also assists in parking and traffic control. Works under close supervision and follows established procedures to ensure the accurate and timely movement of goods and materials.

Minimum Qualifications

• High school diploma or GED.

• Six months of related experience, including unpaid experience as a student worker or intern.

• Valid driver’s license.

• Ability to obtain forklift certification within six months of employment.

• Ability to drive delivery vehicles and 15-passenger vans.

Relevant combinations of education, training, and experience may be considered.

Minimum Knowledge, Skills, and Abilities

• Ability to follow instructions and operate job specific equipment/software
• Ability to read, write, and apply knowledge of simple arithmetic to perform.
• Strong Customer Service skills
• Basic Computer skills including Microsoft Office
• Ability to exercise judgement and make decisions
• Ability to work in a fast-paced environment under tight deadlines
• Ability to function as part of a team
• Ability to learn domestic and foreign postal and parcel regulations
• Ability to safely operate a vehicle in and around other vehicles
• Ability to operate onboard computer and handheld device

Representative Job Duties

• Prepare, print, and affix proper labels in accordance with shipping and receiving procedures.

• Assemble and pack boxes/cartons with items that need to be shipped.

• Assist with receiving and inspecting shipments.

• Deliver packages and supplies across campus.

• Respond to customer inquiries in person, by email, or by telephone within established performance standards.

• Perform data entry for received goods in inventory systems.

• Support parking enforcement and monitor traffic flow during peak hours or events.

• Assist with lot checks and report parking violations to the supervisor.

• Track inventory and report any shortages for designated areas or warehouses; replenish inventory as needed.

• Process orders based on the vendor’s preferred procurement process, including PO, punchout, and blanket contracts.

• Operate lift trucks or hand trucks to convey, move, or hoist materials to the proper departments or areas.

• Support the outgoing goods process as needed, including metering mail.

• Coordinate freight deliveries and shipments upon carrier arrival.

• Maintain a clean and safe work area and update supplies as needed.

Shift

Business Hours: Monday - Friday

Travel

Driving

Driving a Rensselaer vehicle for non-passenger use

Starting Salary/Rate

Expected hiring range: $18.00

Pay transparency disclosure: The selected candidate’s salary will be determined based on factors that include the available budget, internal equity, and the final candidate’s qualifications, experience, education and other job-related credentials. This hiring range is provided as Rensselaer’s good faith estimate of the expected hiring range at the time of posting.

Application instructions

Follow the on-screen prompts to create a brief online profile. Please be ready to upload your resume and cover letter.

If you need assistance with the online application process, please contact careers@rpi.edu.

Applications will be accepted until the position is filled.

Total Compensation and Benefits Information

Rensselaer’s Total Compensation Program is designed to provide stable pay growth, a comprehensive and affordable benefits package, and a comprehensive and affordable retiree medical and prescription plan. Our goal is to provide you and your family with a comprehensive health and welfare program as an umbrella of financial security and protection during your employment. For more information, please visit Benefits | Human Resources (rpi.edu).

Who we are

Founded in 1824, Rensselaer Polytechnic Institute (RPI) is the first technological research university in the United States. We bring creativity, science, and technology together to address society's greatest challenges. We cultivate exceptional problem-solvers by immersing them in a culture of rigorous inquiry, disciplined practice, and hands-on application. Our strategic plan, RPI Forward, charts a pioneering course for the next era of RPI. Explore the RPI Forward plan. ↗︎

Nestled on a beautiful 275-acre campus in upstate NY, RPI is home to five schools, 32 research centers, three makerspaces, an observatory, one of the world’s fastest supercomputers, and the IBM Quantum System One - the first university-based quantum computer in the world. 

With top notch employee health and retirement benefits, Rensselaer offers its full-time employees a generous paid time off program, tuition remission, and opportunities for career growth. 

Job Summary

The Student Services Coordinator serves in the Office of Undergraduate Student Services, located in the Department of Mechanical, Aerospace and Nuclear Engineering. The Coordinator is responsible for the coordination of activities relating to the recruitment of new undergraduate students to the department, the retention and satisfaction of current students, and support of accreditation assessment activities. In addition, the Coordinator will be the first student-facing individual addressing general inquiries and questions for MANE students and faculty and is responsible for creating a welcoming environment for the School of Engineering and MANE. The Coordinator reports to the Senior Student Services Administrator. The Coordinator is expected to work independently and as part of a team of student-focused service providers.

Minimum Qualifications

• High school diploma or equivalent
• Minimum of two years of relevant work experience
• A combination of education, training, and experience may be considered

Preferred Qualifications

• Associate's Degree in Related Field preferred 

Minimum Knowledge, Skills, and Abilities

• Proficiency in MS Office Suite software applications
• Requires planning, organizing and effective time management skills
• Requires ability to analyze and interpret technical and other data
• Requires excellent interpersonal and communication skills
• Requires ability to work effectively under pressure and meet established goals and objectives
• Requires ability to anticipate and solve problems

Representative Job Duties

• Serve as first point of contact for MANE undergraduate students, responding to basic advising and logistics questions. Appropriately refer to appropriate campus resources such as CCPD, Student Success, Counseling Center, etc. 
• Monitor registration and enrollment management for MANE courses. Assist students with scheduling difficulties that may arise during registration periods, coordinating with the registrar’s office as needed.
• Provide logistic support for the Sr. Student Services Administrator to facilitate the provision of academic advising services to current students and faculty including managing communication to students (e.g., organizing webinars for prospective students, organize MANE involvement in PREFACE and other Institute outreach programs), maintaining contact lists for MANE undergraduate students
• Plan, arrange and coordinate all admission events such as Medalist Day, Fall Open House, and Spring Accepted Student Celebrations. Coordinate special Department events: coordinate with entities across the campus as needed, anticipate needs, organize the necessary components for successful events, ensure readiness in advance of the activity and participate in execution of events
• Help build community within the MANE department through organization and facilitation of regularly scheduled social events. Coordinate with undergraduate and graduate student services on department event logistics, advertising, and planning
• Provide faculty with limited logistical support such as scheduling classrooms for tests and review sessions, facilitating testing accommodations for students when needed, and monitoring course syllabi compliance. Coordinate the course and final exam schedules of all MANE Department courses with UGSS Director and Institute personnel. Enter courses and faculty assignments into Institute wide enterprise systems in accordance with established standards and timetables. 
•  Work with ABET Curriculum Coordinators, Department faculty and ABET support staff throughout the academic year to ensure ABET requirements and polices are being followed; collect all necessary course documentation for review by external ABET evaluators. 
• MANE Representative to coordinate Catalog and Curriculum revisions. Consult with MANE leadership including the Director of MANE Undergraduate Student Services, Associate Department Heads, etc. to incorporate all catalog revisions and curriculum template updates. 
• Welcome on-site visitors to the JEC; answer general inquiries and direct visitors to appropriate locations and services as needed. Ordering supplies and other duties related to academic advising and office operations. 
• Train, schedule, and provide direction to work study students to assist with department tasks. 
• Perform other duties as assigned. 

Shift

Business Hours with weekends or evenings occasionally required

Starting Salary/Rate

Expected hiring range: $24.00

Pay transparency disclosure: The selected candidate’s salary will be determined based on factors that include the available budget, internal equity, and the final candidate’s qualifications, experience, education and other job-related credentials. This hiring range is provided as Rensselaer’s good faith estimate of the expected hiring range at the time of posting.

Application instructions

Follow the on-screen prompts to create a brief online profile. Please be ready to upload your resume and cover letter.

If you need assistance with the online application process, please contact careers@rpi.edu.

Applications will be accepted until the position is filled.

Total Compensation and Benefits Information

Rensselaer’s Total Compensation Program is designed to provide stable pay growth, a comprehensive and affordable benefits package, and a comprehensive and affordable retiree medical and prescription plan. Our goal is to provide you and your family with a comprehensive health and welfare program as an umbrella of financial security and protection during your employment. For more information, please visit Benefits | Human Resources (rpi.edu).

Who we are

Why Rensselaer? Our dynamic global community of changemakers includes some of the world’s leading researchers, students, alumni, and faculty who ask the important questions and devise the scientific and technological innovations that make the world a better place for all of humanity. Nestled on a beautiful 275-acre campus in upstate NY, Rensselaer is home to five schools, 32 research centers, three makerspaces, an observatory, and one of the world’s fastest supercomputers. 

Rensselaer faculty and alumni include more than 145 National Academy members, six members of the National Inventors Hall of Fame, six National Medal of Technology winners, five National Medal of Science winners, three astronauts, and a Nobel Prize winner in Physics. With nearly 200 years of experience advancing scientific and technological knowledge, Rensselaer remains focused on addressing global challenges with a spirit of ingenuity and collaboration. To learn more, please visit www.rpi.edu.

Are you ready to change the world? Apply now!

Job Summary

The Maintenance Mechanic/Plumber performs a wide range of repair and maintenance duties primarily related to plumbing equipment and systems. Performs maintenance and repair work on but not limited to utility infrastructure, building systems, steam heating systems, laboratories, exhaust fans, pumps, and air compressors. Participates in on-call rotation in accordance with standard operating procedures.

Minimum Qualifications

• HS diploma or equivalent
• Three (3) years of experience in plumbing and piping
• Valid US Driver’s license
• Must have the ability to be medically qualified for respirator use

Applicants must meet stated minimum education and experience requirements.

Preferred Qualifications

Minimum Knowledge, Skills, and Abilities

• Basic knowledge of plumbing trade, equipment, and tools
• Ability to read, write, and perform arithmetic functions
• Ability to read and troubleshoot from blueprints, drawings, and specifications
• Ability to use all hand tools and operate all power tools and equipment (i.e., pipe threader/cutters, band saw, power snakes, generators, compressors)
• Ability to operate a computer using standard office software
• Ability to work on ladders, scaffolding, and lifts
• Ability to work independently and as a team member
• Excellent customer service skills

Job Duties

• Plan and perform repair, maintenance and installation work (including insulation) supporting campus buildings, utilities and infrastructure including, but not limited to, plumbing heating, cooling, fire protection, storm sewer, water, and laboratory gas. Essential
  Repair and install steam-and condensate lines; support the operation of central steam plants. 
• Test and troubleshoot systems and equipment including assessment of problem and identification of repair options. Complete repair work; promptly call for assistance when necessary; follow-up to verify resolution of problems. 
• The Senior Maintenance Mechanic/Plumber performs a wide range of repair and maintenance duties primarily related to plumbing equipment and systems. Plans, coordinates, and directs crew when assignments are in the specialty area of plumbing and/or pipefitting. Performs maintenance and repair work on but not limited to utility infrastructure, building systems, steam heating systems, laboratories, exhaust fans, pumps, and air compressors. Participates in on-call rotation in accordance with standard operating procedures. 
• Assist Supervisor in maintaining inventory of parts and supplies by identifying non-stock parts and materials needed, including ID, quantity, and potential vendors. Order parts as assigned. 
• Utilize the CMMS data base to review and update equipment repair history and WO’s. Essential
  Maintain, repair and install equipment such as satellite boilers, furnaces, ventilation fans, air compressors, and pumps.

Shift

Non Standard Shift: On call rotation / One week every 6-8 weeks

Travel

Driving

Driving a Rensselaer vehicle for non-passenger use

Salary Range/Rate

Expected hiring range for Sr. Plumber:   $27.00-$29.79

Expected hiring range for Plumber:   $24.50-$26.46

Pay transparency disclosure:  The selected candidate’s salary will be determined based on factors that include the available budget, internal equity, and the final candidate’s qualifications, experience, education and other job-related credentials. This hiring range is provided as Rensselaer’s good faith estimate of the expected hiring range at the time of posting.

Application instructions

Follow the on-screen prompts to create an application. Please be ready to upload required documents, such as your resume and cover letter

If you need assistance with the online application process, please contact careers@rpi.edu 

Applications will be accepted until the position is filled.

Total Compensation and Benefits Information

Rensselaer’s Total Compensation Program is designed to provide stable pay growth, a comprehensive and affordable benefits package, and a comprehensive and affordable retiree medical and prescription plan. Our goal is to provide you and your family with a comprehensive health and welfare program as an umbrella of financial security and protection during your employment. For more information, please visit Benefits | Human Resources (rpi.edu).

Who we are

Founded in 1824, Rensselaer Polytechnic Institute (RPI) is the first technological research university in the United States. We bring creativity, science, and technology together to address society's greatest challenges. We cultivate exceptional problem-solvers by immersing them in a culture of rigorous inquiry, disciplined practice, and hands-on application. Our strategic plan, RPI Forward, charts a pioneering course for the next era of RPI. Explore the RPI Forward plan. ↗︎

Nestled on a beautiful 275-acre campus in upstate NY, RPI is home to five schools, 32 research centers, three makerspaces, an observatory, one of the world’s fastest supercomputers, and the IBM Quantum System One - the first university-based quantum computer in the world. 

With top notch employee health and retirement benefits, Rensselaer offers its full-time employees a generous paid time off program, tuition remission, and opportunities for career growth. 

Job Summary

The Robotic Lab + Woodshop Supervisor (under the direction of the Woodshop Manager), will serve as the director of the school’s Robotic Lab as well as assist in a range of additional day-to-day duties throughout the shop facilities. Provide essential instructional support and technical expertise specific to robotic technology in support of the school’s entire academic and research enterprise. The supervisor will be a champion of integrating advanced manufacturing technologies with critical design-driven workflows. In addition to these specialized responsibilities, the supervisor will also assist in the direction and day-to-day operations of the woodshop and its technology. The supervisor will be responsible for reviewing, evaluating and approving on-going projects and methods proposed by students and faculty; will assist with the purchasing needs of the shop, and work with faculty throughout the year to establish an effective and streamlined interface between the design studios (i.e. pedagogical priorities) and the full-range of technologies offered throughout the shop.

Minimum Qualifications

Qualifications:

• Master's degree in Architecture

• Three or more years of experience in robotic technology and a range of material practices commonly found in woodworking shops

Additional Requirements:

• Knowledge and familiarity with 3D printing

• Experience with CNC machine operation, AutoCAD, Mastercam, and 3D modeling programs

• Prior supervisory experience in an academic or research setting

• Bachelor’s degree in Architecture with Relevant combinations of education, training, and experience may be considered.

Preferred Qualifications

Some Graduate Study in:

• Interest in automation

• Basic experience with electronics and wiring

• Familiarity with mechanical systems and tools

• Willingness to learn new skills

Minimum Knowledge, Skills, and Abilities

• Knowledge of Rhinoceros, Python C+++, and Grasshopper 3D modeling software
• Knowledge in the safe operation and maintenance of multiple types of machines and hand tools, including but not limited to: Band saw, table saw, drill press, plainer and sanders
• General understanding of construction and materials
• Ability to learn fabrication technology through manufacturer’s training and research
• Planning, organizing and effective time management skills
• Computer literacy, including ability to use a variety of software packages
• Ability to anticipate and solve problems
• Excellent communication and interpersonal skills
• Ability to document and compose procedures to build a knowledge base.
• Ability to foster an inclusive environment and work with a diverse population
• Ability to remain calm and composed when dealing with difficult situations or people

Representative Job Duties

1. Provide specialized robotic instruction and direction to all shop users (students, staff, and faculty). Strengthen the Robotic Lab each year through advanced computational programming, development of customized accessory equipment that expands the platform’s capabilities, and implementation of best practices to elevate the lab’s international reputation and impact.

2. Manage the day-to-day operations of the lab, including operating and maintaining robotic equipment and performing fabrication tasks that require frequent reconfiguration and attention.

3. Maintain the booking schedule and material supplies, and coordinate the hiring, supervision, and yearly contributions of student interns.

4. Oversee and maintain all digital fabrication equipment, machines, and power tools throughout the fabrication shop in compliance with safety regulations and accreditation standards. Ensure security of the shop and equipment, including access for students, faculty, and staff.

5. Advise users on automated technologies including 3D printing, CNC, laser cutters, and multi-axis robotic fabrication. Support end effector design and implementation for studios and faculty projects.

6. Research state-of-the-art tools and manufacturing methods, recommend new equipment acquisitions, and maintain existing equipment. Lead continuous development and improvement of Robotic Lab facilities by developing prototypes, modifying tools, and optimizing work-cell setups within budget.

7. Order, receive, and store materials, maintaining accurate records of inventory, orders, and material usage.

8. Supervise and train new and existing student monitors in the use of advanced manufacturing technologies and woodworking equipment.

9. Ensure compliance with operating and safety regulations for the protection of the facility, property, and personnel.

10. Collaborate with Troy-based and Brooklyn-based faculty (associated with CASE at Industry City) to align design studio priorities with Robotic Lab and woodshop capabilities, under the direction of the Woodshop Manager.

Shift

Business Hours with weekends or evenings occasionally required Weekends and Nights for Institute event.

Travel

Driving

Incidental driving possible, but not required

Starting Salary/Rate

Expected hiring amount: $64,000

Pay transparency disclosure: The selected candidate’s salary will be determined based on factors that include the available budget, internal equity, and the final candidate’s qualifications, experience, education and other job-related credentials. This hiring range is provided as Rensselaer’s good faith estimate of the expected hiring range at the time of posting.

Application instructions

Follow the on-screen prompts to create a brief online profile. Please be ready to upload your resume and cover letter.

If you need assistance with the online application process, please contact careers@rpi.edu.

Applications will be accepted until the position is filled.

Total Compensation and Benefits Information

Rensselaer’s Total Compensation Program is designed to provide stable pay growth, a comprehensive and affordable benefits package, and a comprehensive and affordable retiree medical and prescription plan. Our goal is to provide you and your family with a comprehensive health and welfare program as an umbrella of financial security and protection during your employment. For more information, please visit Benefits | Human Resources (rpi.edu).

Who we are

Founded in 1824, Rensselaer Polytechnic Institute (RPI) is the first technological research university in the United States. We bring creativity, science, and technology together to address society's greatest challenges. We cultivate exceptional problem-solvers by immersing them in a culture of rigorous inquiry, disciplined practice, and hands-on application. Our strategic plan, RPI Forward, charts a pioneering course for the next era of RPI. Explore the RPI Forward plan. ↗︎

Nestled on a beautiful 275-acre campus in upstate NY, RPI is home to five schools, 32 research centers, three makerspaces, an observatory, one of the world’s fastest supercomputers, and the IBM Quantum System One - the first university-based quantum computer in the world. 

With top notch employee health and retirement benefits, Rensselaer offers its full-time employees a generous paid time off program, tuition remission, and opportunities for career growth. 

Job Summary

The Facilities Engineer supports the operation, maintenance, and renewal of campus infrastructure at a leading research university. The Facilities Engineer ensures the reliability, safety, and efficiency of building systems that serve academic, residential, and research facilities. The Facilities Engineer will coordinate with campus operations staff, faculty, consultants, and contractors to maintain and improve systems such as electrical distribution, HVAC, plumbing, and life safety.

Minimum Qualifications

• Bachelor’s degree in Electrical Engineering, Mechanical Engineering, or a closely related field
• At least 7 years of experience in facilities engineering, building systems, or campus utilities
• Familiarity with electrical distribution systems (e.g., 13.8kV, 480V/208V, switchgear, generators, UPS, lighting controls) or the ability to quickly develop electrical proficiency in a facilities setting

Relevant combinations of education, training and experience may be considered.

Preferred Qualifications

• Professional Engineer (PE) license or Engineer-in-Training (EIT).
• Experience in higher education, healthcare, or research-intensive facilities.
• Knowledge of campus utility distribution systems and/or chilled water/steam plants.
• Familiarity with sustainability certifications (e.g., LEED) and energy efficiency programs.
• Experience with computerized maintenance management systems (CMMS). 

Minimum Knowledge, Skills, and Abilities

• Strong organizational and project management skills; ability to manage multiple projects simultaneously
• Knowledge of HVAC systems, central energy plants, and building automation.
• Ability to work collaboratively across trades and with academic/research stakeholders.
• Ability to read and understand construction documents, specifications, contracts
• Must be familiar with standard construction specifications and construction means and methods required to accomplish a general project, i.e., equipment, tools, trade needs, etc.
• Requires in-depth knowledge of electrical building systems
• Ability to operate a PC using standard office software
• Must be flexible in work style; able to work effectively with project representatives and workers from all fields
• Ability to manage multiple tasks effectively
• Ability to build a team in a group of diverse disciplines; must function as part of a team and collaborate effectively with others
  
  

Representative Job Duties

• Provide technical support for campus utilities and building systems, including electrical distribution (medium and low voltage), HVAC systems, central plant equipment, plumbing, controls, and fire protection. 
• Manage small- to mid-size capital projects related to infrastructure renewal, energy upgrades, and system replacements — from concept through closeout. 
• Act as owner’s representative for capital renewal, deferred maintenance, and energy projects, coordinating with design teams, contractors, and internal stakeholders. - 
• Review and interpret design drawings, specifications, submittals, and project documentation to ensure compliance with university standards and applicable codes (NEC, NFPA, ASHRAE, local/state codes). 
• Prepare scopes of work, budgets, and schedules for infrastructure projects; monitor project progress and resolve field issues as needed. Administer contracts for consultants, contractors, and service providers: including procurement, invoice review, change order evaluation, and performance monitoring 
• Troubleshoot facilities issues and support root-cause analysis in collaboration with trades personnel, vendors, and engineering consultants. 
• Support research, residential, and instructional buildings with unique and complex infrastructure needs. Contribute to campus initiatives in sustainability, energy efficiency, and resiliency through system upgrades and performance improvements. 
• Maintain and update system documentation, as-builts, O&M manuals, and asset data.
• Participate in utility master planning and long-term infrastructure strategy development.
• Effectively communicate with faculty, staff, and students to minimize operational disruptions during maintenance or construction activities. 
• Other duties as assigned. 

Shift

Business Hours: Monday - Friday

Travel

Driving

Incidental driving possible 

Starting Salary/Rate

Expected hiring range: $100,000 – $115,000

Pay transparency disclosure: The selected candidate’s salary will be determined based on factors that include the available budget, internal equity, and the final candidate’s qualifications, experience, education and other job-related credentials. This hiring range is provided as Rensselaer’s good faith estimate of the expected hiring range at the time of posting.

Application instructions

Follow the on-screen prompts to create a brief online profile. Please be ready to upload your resume and cover letter.

If you need assistance with the online application process, please contact careers@rpi.edu.

Applications will be accepted until the position is filled.

Total Compensation and Benefits Information

Rensselaer’s Total Compensation Program is designed to provide stable pay growth, a comprehensive and affordable benefits package, and a comprehensive and affordable retiree medical and prescription plan. Our goal is to provide you and your family with a comprehensive health and welfare program as an umbrella of financial security and protection during your employment. For more information, please visit Benefits | Human Resources (rpi.edu).

Who we are

Founded in 1824, Rensselaer Polytechnic Institute (RPI) is the first technological research university in the United States. We bring creativity, science, and technology together to address society's greatest challenges. We cultivate exceptional problem-solvers by immersing them in a culture of rigorous inquiry, disciplined practice, and hands-on application. Our strategic plan, RPI Forward, charts a pioneering course for the next era of RPI. Explore the RPI Forward plan. ↗︎

Nestled on a beautiful 275-acre campus in upstate NY, RPI is home to five schools, 32 research centers, three makerspaces, an observatory, one of the world’s fastest supercomputers, and the IBM Quantum System One - the first university-based quantum computer in the world. 

With top notch employee health and retirement benefits, Rensselaer offers its full-time employees a generous paid time off program, tuition remission, and opportunities for career growth. 

Job Summary

The Operations Specialist is responsible for establishing and maintaining an efficient inventory control process that tracks both incoming and outgoing marketing materials and publications. The Operations Specialist works closely with Enrollment staff to support all large mailing efforts.

Minimum Qualifications

• High School/Equivalent
• 3 or more years of relevant work experience in operations, administrative support, or related functions.

Relevant combinations of education, training and experience may be considered.

Minimum Knowledge, Skills, and Abilities

• Excellent customer service and communication skills
• Demonstrate proficiency with Microsoft Office
• Ability to compose routine correspondence and reports
• Requires good problem-solving skills involving multiple variables in standard situations
• Requires excellent interpersonal, communication and organizational skills
• Ability and knowledge of field specific operational/ administrative functions
• Strong attention to detail
• Requires excellent telephone skills
• Requires knowledge of alpha/numeric filing systems

Job Duties

1. Create and maintain an inventory system for letterhead, paper, and office supplies which includes ordering and invoice processing through OSCAR.
2. Assist Senior Event Planner in planning and executing off-campus events, on-campus events, webinars, and staff scheduling.
3. Assist counselors in the college fair registration process when needed. This will likely involved the processing of checks for college fair registration fees and coordinating coverage of college fairs when the primary counselor is not available.
4. Provide telephone and front desk coverage as scheduled; answering questions, routing calls, handling parent, counselor, and student questions, etc. and resolve within 24 hours. Manage the main office voicemail line, including routing messages and updating the message as needed.
5. Assist in the entry of information into Slate to ensure accurate and up to date information on applicants, high school counselors, programs, alumni involvement, etc.

Shift

Business Hours with weekends or evenings occasionally required

Starting Salary/Rate

Expected hiring range:  $19.00 - $21.40

Pay transparency disclosure: The selected candidate’s salary will be determined based on factors that include the available budget, internal equity, and the final candidate’s qualifications, experience, education and other job-related credentials. This hiring range is provided as Rensselaer’s good faith estimate of the expected hiring range at the time of posting.

Application instructions

Follow the on-screen prompts to create a brief online profile. Please be ready to upload your resume and cover letter.

If you need assistance with the online application process, please contact careers@rpi.edu.

Applications will be accepted until the position is filled.

Total Compensation and Benefits Information

Rensselaer’s Total Compensation Program is designed to provide stable pay growth, a comprehensive and affordable benefits package, and a comprehensive and affordable retiree medical and prescription plan. Our goal is to provide you and your family with a comprehensive health and welfare program as an umbrella of financial security and protection during your employment. For more information, please visit Benefits | Human Resources (rpi.edu).

Who we are

Founded in 1824, Rensselaer Polytechnic Institute (RPI) is the first technological research university in the United States. We bring creativity, science, and technology together to address society's greatest challenges. We cultivate exceptional problem-solvers by immersing them in a culture of rigorous inquiry, disciplined practice, and hands-on application. Our strategic plan, RPI Forward, charts a pioneering course for the next era of RPI. Explore the RPI Forward plan. ↗︎

Nestled on a beautiful 275-acre campus in upstate NY, RPI is home to five schools, 32 research centers, three makerspaces, an observatory, one of the world’s fastest supercomputers, and the IBM Quantum System One - the first university-based quantum computer in the world. 

With top notch employee health and retirement benefits, Rensselaer offers its full-time employees a generous paid time off program, tuition remission, and opportunities for career growth. 

Job Summary

The Operations Manager for the Student Health Center serves as a member of the leadership team for Student Health & Wellness, managing all operational aspects of the Student Health and Counseling Centers and advising the Associate Vice Provost for Health and Wellness, and collaborating with internal and external stakeholders.

The Manager of Operations oversees departmental systems and communications, manages student health and dental insurance programs, leads quality improvement efforts, ensures compliance with accreditation standards and state and federal regulations, and monitors the department budget. In addition, the Manager directly supervises the front office and support staff for the department to ensure quality services are provided to students, parents, and internal stakeholders.

Minimum Qualifications

• Bachelor's degree in public health, healthcare administration, health information technology, business, or related field
• Five (5) or more years operational and supervisory experience in a healthcare related industry, or similar

Relevant combinations of education, training and experience may be considered.

Preferred Qualifications

• Master's degree in public health, healthcare administration, health information technology, business, or related field
• Experience in the following is preferred:
  • Practice management in a healthcare setting
  • Electronic health record management
  • Health insurance industry 

Minimum Knowledge, Skills, and Abilities

• Ability to learn computerized health information systems
• Ability to analyze and interpret reports, documents and statistical data
• Ability to perform budget reporting and forecasting, as well as account reconciliation
• Knowledge of financial software, including spreadsheet, database, and data warehouse
• applications
• Excellent verbal and written communications skills
• Ability to handle multiple priorities and deadlines
• Attention to detail and excellent organizational skills
• Ability to work effectively in a team-oriented and diverse environment, and with diverse constituents

Representative Job Duties

• Coordinate the utilization of Student Health Center (SHC) electronic medical record system (PyraMed), and all related hardware and software applications. This will include: configuring the system for users; training staff; developing custom queries to support clinical and administrative data analysis; facilitating system upgrades; and assuring that connections to on- and off-site databases are functional. 
• Serve as primary point of contact for student and parental concerns, serving as a patient advocate. Maintain an empathetic and understanding approach to student and parent concerns while accurately communicating policy.
• Update and maintain departmental social media and website to ensure accurate information is provided for all Health and Counseling Center users. Train other staff on the effective use of these platforms. 
• Participate in new student orientation, current student events, and other activities designed to communicate Student Health and Wellness policies and services to students and prospective students. 
• Collaborate with internal and external stakeholders and manage databases to ensure accurate health and dental insurance plan enrollment, claims, and payment data. Work with Procurement and insurance companies/brokers to establish specifications for health and dental insurance plans based on student need and quoted premiums. 
• Provide supervision, direction and guidance to operations staff, including commendations and discipline; make and support recommendations for hiring and promotions; oversee the recruitment and selection of staff to assist in attainment of goals and objectives; carry out human resource functions for direct reports including hiring, evaluating, training, developing, supporting, coaching, and when necessary, counseling and initiating disciplinary actions; review and approve payroll information and personnel transactions in accordance with established policies and deadlines.
• Lead the development, implementation, and evaluation of quality improvement strategies and initiatives across all health operations, ensuring alignment with organizational goals and regulatory standards. This will include establishing and monitoring key performance indicators (KPIs), conducting university-wide health and wellness surveys and recommending areas for improvement to department leadership.
• Oversee all aspects of student compliance with state and federal healthcare and immunization requirements. Coordinate with New York State systems to report on compliance with state regulations.
• Oversee AAAHC accreditation compliance which includes, but is not limited to, maintaining compliance related documentation; monitoring updates in standards and alerting SHW leadership to changes needed to maintain compliance; and coordinating accreditation site visits.
• Use OAS to track budget and spending in the Student Health Center. In collaboration with the Senior Business Manager for Student Experience, provide forecasted financial information and the final operating budget for Student Health & Wellness.

Shift

Business Hours with weekends and/or evenings occasionally required

Travel

Driving

No Driving

Starting Salary/Rate

Expected hiring range: $72,000 - $77,000

Pay transparency disclosure: The selected candidate’s salary will be determined based on factors that include the available budget, internal equity, and the final candidate’s qualifications, experience, education and other job-related credentials. This hiring range is provided as Rensselaer’s good faith estimate of the expected hiring range at the time of posting.

Application instructions

Follow the on-screen prompts to create a brief online profile. Please be ready to upload your resume and cover letter.

If you need assistance with the online application process, please contact careers@rpi.edu.

Applications will be accepted until the position is filled.

Total Compensation and Benefits Information

Rensselaer’s Total Compensation Program is designed to provide stable pay growth, a comprehensive and affordable benefits package, and a comprehensive and affordable retiree medical and prescription plan. Our goal is to provide you and your family with a comprehensive health and welfare program as an umbrella of financial security and protection during your employment. For more information, please visit Benefits | Human Resources (rpi.edu).