Education Credit Union
  • Full Time
  • Immediately
  • 6203 Hillside Dr, Amarillo, TX 79109
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Full Time

IS Technician

Job Description

ECU is looking for a Full Time I.T. Technician to join and grow with our winning team, ECU has been voted Amarillo Globe News ‘Best credit union 13 years in a row and selected by NAFCU as “Best Small Credit Union in America”

Position Description:

The IT Technician will be responsible for a variety of IT related duties. Duties will vary and are not limited to the following:

  • Actively and consistently seeks out ways to simplify and enhance the end-user experience and internal processes
  • Assists with implementing IT projects according to both IT and Credit Union strategies
  • Assists with the maintenance and enhancement of hardware, software systems, and (LAN/WAN) for end-users and offices
  • Assists with deployment and maintenance of physical and virtual servers hosted in various locations
  • Assists IT team members to ensure excellent response and resolution time to incidents
  • Actively and consistently monitors assigned tickets for accurate and efficient resolution
  • Ensures compliance with IT and Credit union standards policies and procedures
  • Assist with product research, recommendation, and installation of software, hardware, and supplemental network components
  • Serves as a subject matter expert for all IT systems and applications
  • Critical abilities in written and verbal communication, ability to adapt, responsiveness, sound judgment and active listening skills, ability to multi task, and comfortable working under pressure
  • Other duties as assigned

Qualifications:

  • Applicant must have 3 years previous experience working as part of an IT team to support desktops, physical and virtual servers, LAN/WAN, remote offices, phone systems, printers, and active directory
  • Additional expertise in the areas of Electronic document creation, java scripting, and website editing are a plus
  • Effective communication, troubleshooting, and time/task management
  • Detail oriented
  • Adaptable to Change

Great Benefits including PTO, Health insurance, Long term disability, Group life, Dental, Vision, and a 401k plan. Interested applicants MUST fill out an application online at https://www.educationcu.com/careers/

Visit http://educationcu.com to learn more about Education Credit Union.