The Lake Placid Lodge is searching for an experienced event manager to assist our organization in offering exclusive experiences to guests through world-class and engaging events and activities.

The event manager will be tasked with planning and managing our events' calendar, negotiating quotes and agreements with vendors, assisting with event marketing, monitoring timeframes and budgets, networking, and delivering on event brief objectives. Your creativity, organizational skills, and vision will assist our organization in amplifying brand visibility, enhancing client and employee relations, and improve our organization's growth through events that effectively communicate business strategy and brand personality.

The ideal candidate for this role should demonstrate exceptional organizational abilities, superb interpersonal skills, multi-tasking skills, and excellent time-management.

Responsibilities:

• Coordination of all event information and resources; account management, sales prospecting, and business development
• Work collaboratively with other departments to ensure the delivery of high-quality events.
• Evaluating and critically analyzing all events following their delivery, including seeking customer feedback
• Collating and distributing information packs to clients and potential clients
• Liaising with clients from the beginning to the end, and also attending the event to ensure that it goes smoothly
• Preparing proposals for clients and maintaining well-organized event records
• Maintaining working relationships with internal and external partners and holding these relationships to deliver innovative and memorable events
• Assist in managing Food and Beverage operations during non-event days, including walkthrough of restaurant for guest interaction and help with service during busy times

Minimum requirements:

• Ability to communicate clearly, concisely, and openly in all interactions and maintain a positive attitude while communicating with clients or co-workers
• Ability to work with maximum accuracy, efficiency, and attention to detail.
• Degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major is a plus
• Must be available to work a flexible schedule including days, nights, weekends and holidays
• 3-5 years of experience within the hospitality industry and/or event planning experience

Abilities Required:

• Ability to stand on your feet for extended period of time
• Perform job functions with attention to detail, speed and accuracy
• Be able to prioritize and organize
• Be a clear thinker, remaining calm and resolving problems using good judgment
• Follow directions thoroughly
• Understand guest’s service needs
• Work cohesively with co-workers as part of a team
• Work with minimal supervision

Benefits:

• Paid Time Off
• Affordable Health, Dental, and Vision Insurance
• 401(k) Retirement Plan
• Free Employee Meals (1 per shift)
• Opportunities for Advancement

Salary Range: $22-$24 per hour

The Lake Placid Lodge is looking for experienced Housemento join our team. Apply today to join our team of hospitality professionals, providing exceptional service and creating memorable experiences for our guests.

Responsibilities:

• Help housekeeping staff in guest room cleaning and preparation
• Transport cleaning supplies, amenities and linens to assigned guest rooms
• Keep all common and public areas clean and tidy
• Assist with guest requests, such as extra towels or toiletries
• Monitor and stock supplies in public areas
• Replenish food supplies, restroom equipment, bed linens, kitchen items, room accessories, and writing supplies.

Requirements:

• Work experience as a houseman or similar role preferred
• Customer service attitude
• Able to handle work in a fast-paced environment.
• Ability to reliably commute to Lake Placid
• Valid NYS Driver’s License (preferred)
• Full time position, 40 hours/week
• Shift is from 8:00 AM – 4:30 PM

Benefits:

• Paid Time Off
• Affordable Health, Dental, and Vision Insurance
• 401(k) Retirement Plan
• Free Employee Meals (1 per shift)
• Opportunities for Advancement

Salary Range: $17-$19 per hour

The Front Desk Supervisor will be responsible for overseeing the daily operations of the front desk staff. Duties include greeting and directing guests, managing check-ins and check-outs, and providing assistance to guests. The Front Desk Supervisor will also ensure that all customer service standards are met and that all guests have a positive experience.

Responsibilities:

• Monitor daily operations of the front desk, including check-ins, check-outs, and guest requests
• Assist and guide the front office staff through their daily duties and responsibilities.
• Respond to guests' inquiries and requests in a timely and professional manner
• Ensure accuracy of billing and payment processes
• Monitor and review guest feedback
• Resolve customer complaints
• Train and coach front desk staff
• Maintain a clean and organized front desk area

Requirements:

• At least 2 years of work experience as a Front Desk Agent or similar customer service role
• Degree or Certificate in Hospitality or related field of study
• Must be available to work a flexible schedule including days, nights, weekends and holidays
• Ability to reliably commute to Lake Placid
• Experience with hotel reservations software, like OPERA
• Excellent interpersonal and communication skills
• Proven leadership and organizational skills

About Us:

The Lake Placid Lodge is an upscale resort located in the heart of the Adirondack Mountains, situated on the shores of Lake Placid.

Website: https://www.opalcollection.com/lake-placid-lodge/

Benefits:

• Paid Time Off
• Affordable Health, Dental, and Vision Insurance
• 401(k) Retirement Plan
• Free Employee Meals (1 per shift)
• Opportunities for Advancement

Pay Range: $20-$22 per hour

The Lake Placid Lodge is looking for Front Desk Agents to serve as our guests’ first point of contact and manage all aspects of their accommodation. If you have a knack for customer service and work experience in the hotel industry, we’d like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests.

Responsibilities:

• Perform all check-in and check-out tasks
• Manage online and phone reservations
• Register guests collecting necessary information (like contact details and exact dates of their stay)
• Provide information about our hotel, available rooms, rates and amenities
• Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs

Requirements:

• Work experience as a Front Desk Agent, Receptionist or similar role
• Must be available to work a flexible schedule including days, nights, weekends and holidays
• Ability to reliably commute to Lake Placid
• Experience with hotel reservations software, like OPERA
• Excellent communication and organizational skills

About Us:

The Lake Placid Lodge is an upscale resort located in the heart of the Adirondack Mountains, situated on the shores of Lake Placid.

Website: https://www.opalcollection.com/lake-placid-lodge/

Benefits:

• Paid Time Off
• Affordable Health, Dental, and Vision Insurance
• 401(k) Retirement Plan
• Free Employee Meals (1 per shift)
• Opportunities for Advancement

Pay Range: $17-$19 per hour

The Lake Placid Lodge is looking for a Maintenance Representative to make our guests feel welcome and ensure their pleasant and comfortable stay at our hotel.

Responsibilities

• Maintain the facilities during all seasons in accordance with the preventive maintenance program.
• Perform electrical work. For example: Replace light switches, Reset circuit breakers, Replace wall plug receptacles, Replace fluorescent light ballast, Replace electrical solenoid valves, Replace small motors
• Perform basic plumbing work. For example: Clear clogged sinks, toilets, garbage disposals and drain lines, Repair or replace valves, Replace washer, gaskets, vacuum breakers, toilet seals,
• Perform Preventive Maintenance work. For example: Monitor and maintain all laundry and dry cleaning equipment, Monitor and maintain all kitchen equipment, Change air-conditioning filters.
• Other related duties as assigned by manager
• Shift is from 7:00AM - 3:30PM

Requirements:

• 1 year previous experience.
• Certification or completion of specialized training program (electrician, plumbing, HVAC, etc.)
• Basic carpentry skills
• Excellent communication skills to adequately interact with clients
• Valid NYS Driver’s License and ability to reliably commute to Lake Placid
• Provide legible communication and directions.
• Working knowledge of:
  • health codes
  • NEC
  • national/local fire codes
  • local mechanical codes
  • blue prints and wiring schematics
  • power and hand tools, meters, etc. as it relates to the technical trades
• Ability to:
  • Interpret manufacturer's literature for installation, preparation, use and maintenance of various materials and products used throughout the property.
  • Be well organized and follow instructions.
  • Focus attention on details.
  • Prioritize tasks and comply with deadlines for work assignments.
  • Be a clear thinker and perform well under pressure work assignments.
  • Work and perform job functions with minimal supervision.
  • Work cohesively with co-workers as part of a team

About Us:

The Lake Placid Lodge is a luxury resort located in the heart of the Adirondack Mountains, situated on the shores of Lake Placid.

Benefits:

• Paid Time Off
• Affordable Health, Dental, and Vision Insurance
• 401(k) Retirement Plan
• Free Employee Meals (1 per shift)
• Opportunities for Advancement 

Pay Range: $17-$19 per hour

The Lake Placid Lodge is looking for PM Shift Grounds Representativesto make our guests feel welcome and ensure their pleasant and comfortable stay at our hotel.

Responsibilities

• Greeting clients as they arrive, escorting them to assigned rooms, and assisting them with activities.
• Coordinate luggage delivery
• Maintain the property grounds during all seasons
• Offer shuttle service to guests upon request
• Respond to all guest service needs
• Other duties as assigned by manager

Requirements:

• Ability to perform tasks within a team, as well as independently
• Excellent communication skills to adequately interact with clients
• Valid NYS Driver’s License
• Ability to reliably commute to Lake Placid
• A high school diploma or equivalent is preferred
• PM Shift is from 2:30pm until 11pm.

About Us:

The Lake Placid Lodge is a high-end resort located in the heart of the Adirondack Mountains, situated on the shores of Lake Placid.

Benefits:

• Paid Time Off
• Affordable Health, Dental, and Vision Insurance
• 401(k) Retirement Plan
• Free Employee Meals (1 per shift)
• Opportunities for Advancement  

Pay Range: $17-$19 per hour